Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1806

Ability to add custom briefs to Tasks created from Work Requests

Tasks created from Work Requests have locked Briefs that cannot be edited or deleted or replaced. I want to be able to select a custom brief for a Task created from a Work Request.
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0

Add attachments field to briefs and campaigns

The ability to add the Attachment field to a custom brief and/or a Campaign
about 1 year ago in Content Marketing 0 Future consideration

Automatically update Campaign to completed once all task >workflows are marked completed.

Campaigns don't show as completed(shows as ontrack due to end date) even though the task>workflows are completed. Currently the PM team needs to manually mark all campaigns complete once all tasks are finished. Please add a function to automate...
about 1 year ago in Content Marketing 1 Already exists

MAB traffic should be reset when cloning a MAB experiment

Currently, when cloning a MAB experiment, the traffic distribution among variations will be cloned as it is in the moment of cloning. As MAB experiments do not have an option to edit the traffic distribution because of their nature, the cloned exp...
over 1 year ago in Web Experimentation / Project / Account Configuration / Settings 0 Future consideration

Remove assets from folders

As a user, I would like the ability to remove assets from folders. At the moment you can move assets to a different folder, but you can't simply remove them from a folder. The only option is to delete the asset and re-upload it to the main library.
over 1 year ago in Content Marketing / DAM/Library 2 Already exists

Workflow Capability

Currently our business has a process to set up parts in our ERP systems. We use Excel, Smartsheet, and our ERP. Then we migrate over to the PIM to capture more information. That is a difficult transition because our users are already working with ...
over 1 year ago in PIM 0

Ability to Filter by Fields in Board View of Plan

Right now, we cannot filter out options in a field that we are looking at in the Board view. When we have a field with many options and we only want to view tasks for 3 of those options, we still have to view all of the options in the Board view.
over 1 year ago in Content Marketing / Plan 0 Future consideration

Ability to restore deleted segments, campaigns and reports

Provide the ability to restore deleted segments, campaigns and reports.
over 1 year ago in Data Platform App 0

Log user activity

Provide a log of user activity to track changes by user in all areas of the product.
over 1 year ago in Data Platform App 0

Auto-complete step if Assignee does not act on it

When a step has an Assignee and Due Date assigned, would be great to be able to configure in the workflow for a step to auto-complete if the assignee does not act on it within a certain time (i.e.: 48 or 24 hours). This would benefit the workflow ...
over 1 year ago in Content Management / Content Manager 0 Future consideration