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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Product Replacement Transition

I have a series of parts that are going to be replaced with new parts. Is there a way in Optimizely that I can have the base items there but not viewable until we sell out of the old part? Say I have part A and part B, once I sell the last part A ...
6 days ago in Configured Commerce / Catalog & Assets 1 Investigating

Ability to pull from Library from Attachments

As an admin, I would like to provide the ability for users to pull files from the CMP Library using the Attachments field in templates. Right now, they can only pull files from the Library using the Creative Assets field. Often, we do not pull cre...

Automatically assign workflow steps

I would like functionality that automatically assigns steps in a workflow to the person who initiated the original Work Request.

Revision History for Templates and Workflows

As a CMP admin, I want to be able to see when changes were made to Templates and Workflows, what changes were made, and who made them.

Limit Brand Compliance Review

I want to be able to limit which users can do Brand Compliance reviews.

Pin your default Plan view

When you go into the Plan module teams and individuals would like to always come to their own default view. It is really confusing now and you don´t know where you are.
29 days ago in Content Marketing / Plan 0

Allow Admins to specify where notifications of changes to assets are sent to

Currently, the owner of an asset in the DAM is the one who receives notifications about the asset being moved, deleted or requests to edit. Can Optimizely provide Admins with more control over who receives these notifications (e.g., from the Asset...
4 months ago in Content Marketing / DAM/Library 0

CMP Dark Mode

The CMP layout is very white and can be straining to look at for a long time. It would be amazing to see an optional "dark mode" theme.
6 months ago in Content Management / Personalization 0

Ability to download all assets from attachments

It would be super super useful to be able to bulk download assets from the attachments section of tasks/requests.

More details in Fields page

I would like to see how often a field is used and see all of the templates a field is used in to make it easier to deactivate fields we no longer need or know which forms will update when I edit a field. This is a repeat of another request.
7 months ago in Content Marketing / Settings + Configuration 1 Future consideration