Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1838

The Publish Approved Product whole job should not fail for one product

If one product fails in the publish approved products job, it completely shuts down. It should instead just skip that product and lot it as an error vs a fatal error. I have 200k products and if the first one happens to have a duplicate URL, whole...
3 months ago in PIM 0

Ability to lock down code editor / css changes

As an administrator, I want to lock down the code editor / CSS changes within the platform to prevent security risks from non-technical users or bad actors inserting malicious code.
8 months ago in Web Experimentation / Security 0

Paasportal does not support different levels of access on Production

It would be very helpful to have different levels of access to Production on Paasportal. We do not want everyone to have the ability to deploy, but it would be helpful to grant access to QA to view logs and other troubleshooting functionality.
almost 2 years ago in DXP Cloud Platform 0 Future consideration

ODP-Campaign Sync: Increase frequency of sync from once a day to... more than once a day

At this time, ODP-Campaigns integration syncs once a day, can we increase this frequency
about 1 year ago in Campaign 0 Future consideration

Sales representative's user shouldn't need Customers Assigned to activate their accounts

As an [Implementer/User admin] I want to be able to Activate Sales Representative Users without assigning them User Customers. They are assigned through the Primary Sales Rep field of the customer, not through the Users Customers assignment. Right...
4 months ago in Configured Commerce / Users, Permissions & Security 0 Investigating

Asset Picker recognise historical search filters / folders uploaded from

At the moment, we are selecting a large volume of assets from the same folder using the same field by having to apply the filter each time an asset needs to be uploaded to the CMS. As there is no historical search functionality in the DAM search w...
7 months ago in Content Marketing / DAM/Library 0

Imports - Keep Current Status If No Change

When importing updates from external systems such as ERP, the entire catalog is usually included in the file, even if most records have no changes. Currently, when importing a record with no changes, the status is automatically changed from publis...
7 months ago in PIM 1

webhook for "message received" event

Why do we need to receive a webhook once a message is "received"? With a "received" webhook we would be notified as soon as a message was accepted by the receiving mail server. Our business processes are mainly interested if a message could be del...
almost 4 years ago in Campaign 1 Future consideration

Being able to delete/move to trash orphaned blocks and media

As an editor I would like to be able to remove/move to trash a block or a media content item from the property view in the CMS. As it is now you need to have the Block or Media widget open, and if a piece of content is orphaned you don't see it in...
almost 4 years ago in Content Management / Asset Management 1 Investigating

A true unpublish option or the ability to schedule the end of expiration

A true unpublish option would be a huge asset to the CMS. If that's not possible (or at least not possible soon), then the ability to schedule an end to expiration should work. It might sound like a small thing, but being able to unpublish and the...
8 months ago in Content Management / Content Manager 0