Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1812

Set correct time zone at provisioning of environments

Currently it's needed a separate issue to set time zone for servers correctly which take additional time for everyone. I've had this issue in a few DXP projects now. More efficient to add this as a mandatory onboarding question when setting up DXP...
almost 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

If/Then Field Completion

We have a number of fields where we want to include an "other" option, then have users fill in a text field with the information that's required. For example - we have a field with office addresses in it. A user can either select one of those addr...
almost 3 years ago in Content Marketing / Settings + Configuration 0 Future consideration

Ability to See Someone Typing in Comments

It would be great we could see that someone is commenting on a task or work request eg. ”James is typing... (jumping dots).” We often have multiple people working in tasks or requests at the same time, and we leave comments that just go right by e...
almost 3 years ago in Content Marketing / Miscellaneous 0 Future consideration

Mobile Improvements (X button to close notifications is too small)

While using the mobile version of Welcome, the Xs to close a notification or task is really small and it makes it hard to manage.
almost 3 years ago in Content Marketing / Miscellaneous 0 Future consideration

Search fields only available on productnumber (ngram, autocomplete)

Often we need to utilize an ERP unique identifier as the partNumber in Opti, but that's not necessarily the one used by end customers for searching for products. The search features built into the platform, such as ngram and autocomplete, are agai...
almost 3 years ago in Configured Commerce / Catalog & Assets 2 Already exists

Variant Product - See child products in Product Dashboard

Would like to be able to see what products are child products in the dashboard without having to go into the Parent Product and using the child product tab. Being able to see parent / child products in the dashboard would almost create a visual "t...
almost 3 years ago in PIM 3 Gathering interest

Exclude Uncategorized Product - Dashboard View and Export

In the new enhancements, we can filter to Uncategorized Products. Would like to have a view of products that exclude Uncategorized products. This would give you a visual of what is currently on the web, and what is not on the web. Because there is...
almost 3 years ago in PIM 3 Gathering interest

Remove SwitchingLanguage query parameter

We had many requests from our clients to remove the SwitchingLanguage=true parameter in the URL when using the language selector.
almost 3 years ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Word File Export Improvements

When I export a word doc from the text editor, it exports as an older version of a Microsoft Word doc, i.e., I'm using Word 2019, and this file might be 2010. When I save it, it asks me to convert to the newer version, which is fine, but I'm wonde...
almost 3 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Enlarge Folder Selector When Sending Assets to Library

When pushing assets to the Library, the folder selector pop-up window is very small. This makes it a bit difficult to select folders. If we were able to extend the screen, this would resolve the issue.
almost 3 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration