Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Measure/Track Level of Effort for Completing a Step

Is there a way to add effort level per each task so that we can have an overview of the team and understand if any team member is overworked, for example? We would like to be able to give an overview to say we require extra support for maybe XX am...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Already exists

Ability to show some products only in search results (not in catalog)

Currently, our website gives customers access to around 40,000 core products and about 60,000 restricted products which are searchable/findable by drilling down into the catalog or searching with the on-site search box. Looking forward, we are loo...
over 2 years ago in Configured Commerce / Catalog & Assets 3 Gathering interest

Improvements to the "Import Content" and "Restore Content" feature for Spire pages

We've had an issue where a content editor probably mishandled the content features, which resulted in the lost of entire page sections. The pages were ultimately restored using the [Value] column of the [PageVersion.BAK] table, but we feel these f...
over 2 years ago in Configured Commerce / CMS, Spire & Mobius 1 Investigating

Clean up pages in Content Admin that have been disabled in the Admin Console

As a partner agency developing B2B with Spire for another client I want to remove or disable pages in the Content Admin that have been disabled in the Admin Console So that My Client who will be utilizing the Content Admin can have a simpler view ...
over 2 years ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Add Flags experiment key name to Impressions Usage info, instead of just ID

Currently, if you go to your account's Usage tab and look at impressions by experiment, the experiment results for any Flags (FS 2.0) tests will only show the test ID, which is not user-friendly, as it requires the user to navigate to that test to...
over 2 years ago in Experimentation Analytics 0 Investigating

Handle the error the occurs when copying rules from another environment

When one environment already has an experiment in it, and you try to add a new rule by copying over the rules from another environment, the UI throws a confusing error that says "Updating production ruleset for flag <flagKey> failed. {"Inval...
over 2 years ago in Feature Experimentation / Feature Flagging Workflows 1 Future consideration

Filter Self-Service Report by Site

The self-service dashboard provides great information of what users are doing on our sites. However, without a filter by site, it is difficult to drive decisions off of this dashboard.
over 2 years ago in Commerce Analytics 1 Gathering interest

Allow the ability to choose a variant product from the cart

In the example below, Product J263BL has variant products in colors (Black and White). However, the cart doesn't give us the ability to choose the variant product. Here is the example URL for this environment - https://supplyland.commerce.insitesa...
over 2 years ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

'My Overdue Work' Quick Filter

It would be great if there was a pre-built, default saved view of overwork that is assigned to me. I encourage everyone on my team to build this view for themselves, but it would be a lot easier if the view came standard!
over 2 years ago in Content Marketing / Plan 0 Future consideration

New feature request: capture non UTM parameters in Idio report to track campaign and mediums

We were told that only utm_campaign is captured in Referring Campaign and utm_medium is for Refereeing Mediums. We do not use Google Analytics (UTM parameters) for tracking, so we cannot analyze campaign/medium data within Idio report. Please add ...
over 2 years ago in Data Platform App 0