Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Insight into 3rd party integrations and what's published to the website

My customer, Crescent Electric, utilizes our B2C Commerce product and integrates with both Hawksearch and Inriver PIM. They would like more insight into what is being successfully pushed to the site from any of their integrations. For example, the...
over 2 years ago in Customized Commerce 0 Gathering interest

Unable to add pre-existing users to tenant

If a user is added to a PIM tenant, then it should be possible to add the same user to another tenant without contacting Optimizely Support.
over 2 years ago in PIM 1 Will not consider

Support SAP Connector DLL's

Hi, I'd like to ensure the SAP Connector DLL's are supported in Configured Commerce. Otherwise, calling a BAPI directly on SAP won't be possible and will need to be on the WIS, resulting in poor performance for real-time calls like price/inventory...
over 2 years ago in Content Management / Technical 1 Investigating

Localized Attributes/Attribute Values

I recommend that the Attributes and their values have the ability to be localized.
over 2 years ago in Configured Commerce / Catalog & Assets 4 Gathering interest

Copy Events

We would like to be able to copy the events like we copy tasks currently - and be able to carry over all the selected labels without having to manually selected each time. We use events a lot and is painful to have to select so many labels manually.
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Step Status on List View

Would it be possible to retrieve the Step level status from the workflow to the List View? It would be nice to see if the step was Not Started vs In Progress.
over 2 years ago in Content Marketing / Plan 0 Future consideration

Make it possible to restrict maximum number of versions per content type

At the moment it's only possible to restrict the number of versions per content that is stored globally. I now have a customer on a large site with some content that is really important to keep all versions for a specific content type. I would lik...
over 2 years ago in Content Management / Technical 0

Hide/Remove warning icon for 'Published'

We use Epi11, on our way to Epi12 - this issue is visible on both of them. We use tag pages to tag regular content pages. The tag pages are editable only for Admin, while the content pages are used by people with Editor access. But our editors get...
over 2 years ago in Content Management / Editing 0

Error in OOTB P21:07 - Order History Step 2 SQL

I've noticed an error in the OOTB sql script for the Order History - Order Detail job step. Navigate to the following link and review the WHERE clause. The final statement has oh.date_last_modified twice and I believe one of these should be ol.dat...
over 2 years ago in Configured Commerce / Orders & Payment 0 Investigating

Simply Field Addition on Task

There are too many steps in order to search for the individual labels at task creation: I want to select two labels for a task that fall in two fields, I have to do the following: Open Fields chevron drop down arrow Click “Add Field” button Scroll...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration