Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Handle the error the occurs when copying rules from another environment

When one environment already has an experiment in it, and you try to add a new rule by copying over the rules from another environment, the UI throws a confusing error that says "Updating production ruleset for flag <flagKey> failed. {"Inval...
over 2 years ago in Feature Experimentation / Feature Flagging Workflows 1 Future consideration

Filter Self-Service Report by Site

The self-service dashboard provides great information of what users are doing on our sites. However, without a filter by site, it is difficult to drive decisions off of this dashboard.
over 2 years ago in Commerce Analytics 1 Gathering interest

Allow the ability to choose a variant product from the cart

In the example below, Product J263BL has variant products in colors (Black and White). However, the cart doesn't give us the ability to choose the variant product. Here is the example URL for this environment - https://supplyland.commerce.insitesa...
over 2 years ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

'My Overdue Work' Quick Filter

It would be great if there was a pre-built, default saved view of overwork that is assigned to me. I encourage everyone on my team to build this view for themselves, but it would be a lot easier if the view came standard!
over 2 years ago in Content Marketing / Plan 0 Future consideration

New feature request: capture non UTM parameters in Idio report to track campaign and mediums

We were told that only utm_campaign is captured in Referring Campaign and utm_medium is for Refereeing Mediums. We do not use Google Analytics (UTM parameters) for tracking, so we cannot analyze campaign/medium data within Idio report. Please add ...
over 2 years ago in Data Platform App 0

Setting default time for Schedule to Publish Page in CMS

It would be really helpful if we could be able to set the default time from 12:00PM to 12:00AM to Schedule a page for publish.
over 2 years ago in Content Management 0

Character counter for metadata

Google have guidelines for how long optimal metadata should be, e.g. Browser title: 40-50 characters, Meta description: 150-160 characters and Share description: 110 characters. It would be awesome if EditorGUI could calculate characters automatic...
over 2 years ago in Customized Commerce / Technical 0 Gathering interest

Remove link character limitation

There is a product limitation in Epi/Optimizely, så it's not possible to add a link longer than 255 characters to a button. Even if we override the 255 character limit, we can't exceed 450 due to Epi/Optimizely database limitations. That is bad - ...
over 2 years ago in Content Management / Technical 0

Log access for slot instances

I would like to be able to troubleshoot slot instances instead of contacting support for the log files. In the log stream you are only able to access the master slots and when appending -slot to the url it says that logging is not enabled for this...
over 2 years ago in DXP Cloud Platform / Code deployment 0 Investigating

Workflow Action "Write/Edit Brief"

We would like the ability to use workflow actions to enforce the creation of a brief before we start on contnet creation. The "write/edit content" action gives access to the content tab. We would like something similar, but for the brief tab only.
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration