Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1838

Task Complete Notification/Celebration

Just an idea - it would be nice to have a special notification when a project closes so we can celebrate a little. More often than not the project just end very dryly. It would be so motivating if the team could get a little accolade.
over 2 years ago in Content Marketing / Notifications 0 Future consideration

Select Tasks from Template Before Creating Campaign

Currently, when our team uses a campaign template, they don't always need all tasks included in the campaign. Because they don't have the ability to select specific tasks within the template, they create the new campaign and then delete the tasks ...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Team Dropdown in Share Modal

When using the share modal, I can search for teams to add, but I'd prefer a picklist instead. I can't always remember the names of the teams we've created, but I could pick one out from a list if presented to me.
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

CMS.UI 12.10 - revert tooltip and layout changes done to properties in August

Update 1: "Improve help text" https://world.optimizely.com/documentation/Release-Notes/ReleaseNote/?releaseNoteId=CMS-22478 What I am using today All projects since 2014-ish have used this idea on displaying "Help Text" for Editors:https://talk.al...
over 2 years ago in Content Management / Technical 0

Hyperlink Logo on Brand Login Page

Can a provision be made (such as accepting a URL along with a logo) on the "Organization" page in such a way that, on our custom login page, when our logo is clicked, it will take us to our site?
over 2 years ago in Content Marketing / Miscellaneous 0 Future consideration

Comments Indicator when hidden

As a Web Specialist (content editor), I want the comment icon in the sub-navigation to highlight if a comment is available so I don't have to open/close the comments pane when reviewing and editing each page. These comments can provide extra detai...
over 2 years ago in Content Management / Editing 0

Make user/group dropdown wider in Access Rights

Under Admin/Access Rights there is a select box for selecting user/group that opens when clicking "Add User/Group". This select box is too narrow when the group names are long. This has been a problem for a long time, and it is disappointing that ...
over 2 years ago in Content Management / Editing 0

Add Preview Image/Thumbnail .zip Files

Can we add a thumbnail or preview for .zip files? The current visual doesn't give any insight into what's inside.
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Create target groups directly in Marketing Automation editor

As a Marketer I want to be able to create a target group directly in the Marketing Automation editor so that I have similar UX workflow as in Smart Campaigns. This would comply much better the actual workflow a user has when creating an Automation.
almost 7 years ago in Campaign 0 Future consideration

Spire: Use package.json to allow 3rd party node modules in projects

When Spire first launched there was a mechanism to add a package.json file to the root of a blueprint’s directory and that would get picked up in the build and install any node modules from it. It didn’t work as it was supposed to and therefore wa...
over 2 years ago in Configured Commerce / CMS, Spire & Mobius 2 Investigating