Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1681 of 1681

Image Alt Text Update w/o Publish

When updating alt text for an image in the media library, I'd like to see it updated automatically, without having to hit "publish"
about 3 years ago in Content Recommendations 1

Add API-based translation service to Campaign

As a Customer I want to create localized campaign mailings based on any language with a simple click. An API-based translation service will provide the localized version.
about 3 years ago in Campaign 0 Future consideration

Quick Order/Order Upload Searchability

Currently, quick order/order upload only searches manufacturer part number, UPC, customer part number, and our part number. It does not search keywords. If a manufacturer's part number contains dashes but the customer does not enter that part numb...
about 3 years ago in Configured Commerce / Orders & Payment 2 Gathering interest

Recaptcha Form element is not working in China

We want to add one form element Recaptcha in our EPI form, it is not working for China because Google service is blocked in China and we will face the JavaScript issue. Is it possible to make the reCaptcha support globally? below blog will be more...
about 3 years ago in Content Management / Forms 1

Search & Navigation UI is not optimized for large catalog when you need to select a product (bestbets)

We have a catalog of ~70k products. Our client has several products under the root (products not yet available online but ready to enrich with custom information) In the Search & Navigation UI, when you add a best bet, you can select as "Targe...
about 3 years ago in Search & Navigation 1

Best Bet Storage choice

This is actually related to this feedback: https://feedback.episerver.com/ideas/FIN-I-61 Even though the cache is fixed, there is still the first load that causes a performance hit. In our case, a client added ~2k best bets, and the first load tak...
about 3 years ago in Search & Navigation 0

Search Within should do a Fuzzy Search like normal query

The search within feature should do a fuzzy search. Most users don't necessarily enter the exact term, and this would yield a lot less zero matches. For example, if “bearings” is the phrase on the actual products but I type in “bearing” or “bear” ...
about 3 years ago in Configured Commerce / Catalog & Assets / Marketing & Promotions 2 Gathering interest

Scheduled re-import of indexed content

As a site owner using Content Recommendations, I would like the ability to schedule re-import of already indexed content in Content Recs, so that: a) there would be no need for manually triggering a re-scan, e.g. if we add or change metatag or dat...
about 3 years ago in Content Recommendations 3 Future consideration

Editing Cloudflare's custom error pages in DXP PaaS portal

In case of issues it's not looking good that the signature of error and challenge pages is Cloudflare. Customers want to control all content that could be served to their visitors. It would be very useful if an DXP administrator could upload or ed...
about 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Tax Certificate Form Self-Service

A large percentage of our customers are businesses, even customers coming for a one-time/first-time buy (B2C) with no personal interaction. Allow these customers making their first purchase through our website to self-service their tax status. The...
about 3 years ago in Configured Commerce / Self-Service 1 Gathering interest