Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1747 of 1747

Ranking works when searching, but not when starting by navigating

When searching for products from the search bar, the internal ranking results work as expected. In our case we prioritize stock and frequently bought items. The problem is if a customer starts by navigating through the hierarchy, the ranking is no...
about 3 years ago in Search & Navigation 2

Copy Existing Widgets

It would be very helpful to have the ability to copy a widget that has already been created. For example, if I were to add a Spacer widget to a page and format it to 75px. I'd love the ability to right click and copy/duplicate that widget to re-us...
about 3 years ago in Content Management / Content Manager 0

External Review Gadget

Please allow more than one email address for the external review. Sometimes more than one person needs to review a content change.
about 3 years ago in Product Recommendations / Technical 1 Will not implement

Dark mode theme

The CMS UI is mostly white, which can be straining on the eyes. I'm convinced that adding the option to switch to a dark themed interface would be greatly appreciated by a lot of users. The option could also be automatically configured based on br...
about 3 years ago in Content Management / Editing 4 Future consideration

Google Analytics 4 Implementation

Google is currently running Universal Analytics and GA4 at the same time, but there is a push from Google to set-up new sites on GA4, and there is no guarantee the Universal Analytics will be available once the official switch to GA4 happens. Woul...
about 3 years ago in Configured Commerce / Misc. 3 Planned

Google Analytics 4 Implementation

Google is currently running Universal Analytics and GA4 at the same time, but there is a push from Google to set-up new sites on GA4, and there is no guarantee the Universal Analytics will be available once the official switch to GA4 happens. Woul...
about 3 years ago in Configured Commerce 2 Planned

SQL Long term backup

We would like for Optimizely to consider long-term backups. The feature is there in Azure SQL, which is to enable Azure SQL LTR policy.
about 3 years ago in DXP Cloud Platform / Data management 0 Future consideration

Please communicate confidence bands on the charts and add a stats reset notification

Whenever a stats reset takes place, it seems like the only way to spot it is a large decline in statistical significance which is not explicit enough and might lead to losing trust in the stats engine. Please add a functionality to communicate bot...
about 3 years ago in Experimentation Analytics 0

Set Seed of Experiment Allocation

It would be helpful to set the seed of traffic allocation so that you know the same user (same user ID) would be in the same variation on both experiments. Essentially the distribution of V1 vs V2 would be the same numbers (between 0-10000) in bot...
about 3 years ago in Feature Experimentation / SDKs & Agent 0 Future consideration

Release annotations for Application Insights

Would it be possible to implement release annotations that are visible in Application Insights for paasportal/API deployments, similar to the one described in the article below https://docs.microsoft.com/en-us/azure/azure-monitor/app/annotations T...
about 3 years ago in DXP Cloud Platform / Code deployment 0 Future consideration