Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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CMS.UI 12.10 - revert tooltip and layout changes done to properties in August

Update 1: "Improve help text" https://world.optimizely.com/documentation/Release-Notes/ReleaseNote/?releaseNoteId=CMS-22478 What I am using today All projects since 2014-ish have used this idea on displaying "Help Text" for Editors:https://talk.al...
about 2 years ago in Content Management / Technical 0

Hyperlink Logo on Brand Login Page

Can a provision be made (such as accepting a URL along with a logo) on the "Organization" page in such a way that, on our custom login page, when our logo is clicked, it will take us to our site?
about 2 years ago in Content Marketing / Miscellaneous 0 Future consideration

Comments Indicator when hidden

As a Web Specialist (content editor), I want the comment icon in the sub-navigation to highlight if a comment is available so I don't have to open/close the comments pane when reviewing and editing each page. These comments can provide extra detai...
about 2 years ago in Content Management / Editing 0

Make user/group dropdown wider in Access Rights

Under Admin/Access Rights there is a select box for selecting user/group that opens when clicking "Add User/Group". This select box is too narrow when the group names are long. This has been a problem for a long time, and it is disappointing that ...
about 2 years ago in Content Management / Editing 0

Add Preview Image/Thumbnail .zip Files

Can we add a thumbnail or preview for .zip files? The current visual doesn't give any insight into what's inside.
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Spire: Use package.json to allow 3rd party node modules in projects

When Spire first launched there was a mechanism to add a package.json file to the root of a blueprint’s directory and that would get picked up in the build and install any node modules from it. It didn’t work as it was supposed to and therefore wa...
about 2 years ago in Configured Commerce / CMS, Spire & Mobius 2 Investigating

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about 2 years ago in Content Management / APIs 0

A way to prioritize personalized content.

Hello! One of our customers requested a feature which would allow prioritization of personalized blocks in a scenario where a user can belong to multiple groups. When a page has a block area that is designed to show only one block with varied cont...
about 2 years ago in Content Recommendations 0

Clinets request a way to differentiate experiment state (active, paused, archived, invalid)

This has been requested via FS swift-sdk github issues (https://github.com/optimizely/swift-sdk/issues/291) Currently SDK provides an error experimentKeyInvalid which says "Experiment key ((key)) is not in datafile. It is either invalid, paused, o...
about 2 years ago in Feature Experimentation / SDKs & Agent 0 Future consideration

Creating Custom Reports should be able to have their own name and description

Currently If you create a report, and change some of the filters, when you add this report to your board you cannot modify the name or description of the report. This means that if I am using (Online Orders) any report I make, even if it is lookin...
about 2 years ago in Commerce Analytics 1 Will not consider