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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

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Application log clean up of errors generated by automated requests

We check from time to time the application logs to determine the health of the application, so if we see an error we feel the need to investigate the source of that error. Except that lately, some of our customers have their application logs pollu...
almost 2 years ago in Configured Commerce / Technical 1

Allow configuration of Cookiename and domain for OpenID Connect SSO

Our customer wants to share cookies for SSO between multiple applications over multiple sub-domains. To allow this they would like to be able to change the cookie-name and cookie-domain for OpenID Connect SSO. This would mean the default ".AspNet....

configured commerce to hubspot integration

Provide an OOTB integration to hubspot or provide hubspot users a connection to configured commerce so they coudl build their own integration with hubspot private apps. It would be great to start with syncing users with hubspot. optimal would also...
about 1 year ago in Configured Commerce / Integration 1 Gathering interest

Web/Console user permissions

Currently, we are using Insite 5.1 and migrating to spire. There is a new requirement from the business to have a diversified user entitlements within the organization(so far identified about 50 different entitlements). After assessing the current...
about 1 year ago in Configured Commerce / Users, Permissions & Security 1 Investigating

Quoting Feature Improvements

Below are the top requests we have to improve the quoting feature. I’m happy to elaborate on any items that need additional clarification. Ability to edit quotes without having to start over (our quotes change all the time and are very time consum...
about 3 years ago in Configured Commerce / Orders & Payment 2 Gathering interest

Allow for Search Stemming

There is no way to create stemming attributes for search. Meaning: if I want to return results for the word "accounting" but not "account", I cannot create a way to use the full term of "accounting". Other examples include ability to restrict sear...
about 2 years ago in Configured Commerce / Search 1 Gathering interest

More parameters for Sales Transactions under admin panel desired

The client is interested in including additional information such as handling charges, taxes, subtotal, etc., in Sales transactions similar to what is available in the order history. Can we incorporate this into an upcoming release? Please find at...
about 1 year ago in Configured Commerce / Admin Console & Import/Export 1 Investigating

Auto-Add Kitted Products to Cart with ability to Promote

As a Distribution Company eCommerce Manager we want Customers to know they can/need to buy the entire kit, and hopefully automatically add those required Products to their Cart, with a Price discount for buying the entire "kit". This is something ...
about 1 year ago in Configured Commerce / Marketing & Promotions 1 Gathering interest

RMA Destination Email

Currently you can only have one email address for the RMA Destination Email. We have 28 locations. It would be nice if you could build rules saying depending on which branch the customer selects, the email then goes to that branches email address....
about 2 years ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

BOGO promotions

We have a requirement on promotions from client, it is not possible to configure it OOTB so requesting you to provide provision to customize the same OOTB. Support ticket raised: https://support.optimizely.com/hc/en-us/requests/1045950 Requirement...
about 2 years ago in Configured Commerce / Marketing & Promotions 1 Gathering interest