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We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

Status Gathering interest
Created by Guest
Created on Dec 28, 2022

BOGO promotions

We have a requirement on promotions from client, it is not possible to configure it OOTB so requesting you to provide provision to customize the same OOTB.

Support ticket raised:

Requirement: BOGO promotion
If user purchase 4 products and applies required promotion then user should get 50% off on products. Also in case user adds more quantity then any available price matrix discount should get applied.

Note: When giving 50% off by promotion then product pricing should be on base price of the product and should not contain any discount.


  • Optimizely
    Sara Winter
    Feb 22, 2023

    Thank you for the suggestion. Currently the rules engine does not allow for multiple free items to be provided based on a large order.

    We are planning to release an update to our promotions engine in 2023. During the investigation process for that project, we will consider this requirement.