Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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For Scheduled jobs it should be possible to set specific time, not 30 min intervals

With CMS 12 the possibility to set specific time for the Next scheduled date (UTC) is removed and the editors have to choose from 30 minutes intervals. The editors should have the possibility to set their own time.
almost 2 years ago in Content Management / Technical 0

Budget Management Updating

Several of our customers have a minimum spend that they are contractually obligated to meet each month. Budget Management should allow alerting of the Administrator if the buyer is not on track to meet the monthly spend. The buyers at many of our ...
almost 2 years ago in Customized Commerce / Customer Services 1 Gathering interest

Overlapping page name wrapping on Convert Page tool

Issue If you have long page names then the Page Selector on the Convert Page tool can show these as overlaid on the next item in the list. This is more pronounced if the item is nested further into the content tree. e.g. a third level item called ...
almost 2 years ago in Content Management / Content Manager 0

Unhide parts at the customer level

It is very easy to universally hide products in Opti Commerce. To unhide products for specific customers is painfully slow. I have over 160,000 parts. 50,000 of which are only for specific customers. Unhiding these parts is going to take me forever.
almost 2 years ago in Customized Commerce / Technical 0 Gathering interest

Order line minimums; Order minimums

Some of our customers are required to meet a dollar minimum per line and per order. This is common in our industry. Some of our competitors have a $15/line min and a $100/order min. In the case where only 1 line is purchased, the order min takes p...
almost 2 years ago in Customized Commerce / Technical 0 Gathering interest

Support for multiple location ids in Square payment gateway.

Hi Team, Square payment gateway has provision to provide support for multiple location under its profile. However, Optimizely is not sending location id into request body of CreatePayment Square payment API due to which when amount is captured it ...
almost 2 years ago in Configured Commerce / Orders & Payment 0 Investigating

Fallback and replacement language for blocks

Language handling in Optimizely is one of our usp's. When setting fallback and replacement language for pages we use the Tool - Language Settings. For blocks it's not possible to set fallback and replacement languages except for one and one block ...
almost 2 years ago in Content Management / Multi-language 1

Optionally skip specific days of week in automations

When configuring the wait node in Marketing Automations, I want to be able to specify which days I want to skip sending messages. Example: After selecting Saturday and Sunday, the wait node will not trigger messages to be sent on weekends and will...
almost 4 years ago in Campaign 0 Future consideration

Bulk upload of attribute values

There is not a straightforward means of bulk updating product data. My expectation would be to download all the products and attributes in a category and then be able to perform a bulk update. I'd love to just be able to download my entire product...
almost 2 years ago in PIM 2 Already exists

Spire > Extend placeOrder method with properties argument

In the checkout we have an extra dropdown in place. The selected value of this dropdown needs to be send back the backend. Right now the fields in the placeOrder method are fixed. I would like to have a extra (custom)properties dictionary as part ...
almost 2 years ago in Configured Commerce / Orders & Payment 0 Investigating