Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Drag-and-Drop to Add Versions

When uploading a new version to the content of a task, it would be great if we could drag-and-drop, just like we can when we upload the first asset. The experience is confusing because it's available some places, but not all. And when it isn't ava...
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Display Future Steps on Board View Card

For the new display card that shows up for a task, we love how you can turn on or off details (to customize the card appearance). One thing we would love is the ability to see current step as well as 1-2 future steps. Could these be display option...
almost 2 years ago in Content Marketing / Plan 0 Future consideration

Pin Columns/Rows in Board View

In addition to drag-and-drop for columns in the Board view, we'd like to be able to somehow pin or flag certain categories of interest. That way, we could easily find them and denote they are more important than others.
almost 2 years ago in Content Marketing / Plan 0 Future consideration

Collapse All Columns/Rows in Board View

In the Board view, the default is for all rows/columns to be open. You can collapse them individually, but there's no way to collapse all at once. In many cases, we'd like to start with all categories collapsed, then open them one-by-one instead. ...
almost 2 years ago in Content Marketing / Plan 0 Future consideration

Add sort order to VMI Product Lists

It would be nice for the products list on Storefront within Vendor Managed Inventory to have a sort order (like how it currently exists in "Storefront Lists') to help provide a quick way to update inventory or other editable values. Using the bin ...
almost 2 years ago in Configured Commerce / Self-Service 0 Gathering interest

Export all data

Export All data Customers should have the option to export all raw data from the time period they have defined. The only way to do this atm is to hit the Export CSV button from each reporting tab. This is a tedious process. A single export all but...
almost 2 years ago in Product Recommendations / Analytics / Portal 0

Exclude product sets

Exclusion tab which allows clients to exclude a set of products from all or specific widgets atm, the only way to exclude products from all widgets is for the client to send us a list of products to be manually excluded, or for customers to mark p...
almost 2 years ago in Product Recommendations / Portal 0

Integrate Product Recs with Experimentation

Seamless integration with all other products. I think this is the most important thing for product recommendations. Having a robust integration with all products should be the main focus, as it will allow for much easier cross-sell opportunities...
almost 2 years ago in Product Recommendations / Experimentation 0

Identify New Users in Insite Analytics

We have a desire to see how many new customers are ordering from our website on a weekly and monthly basis. My current timeframe is looking back to our go-live date - 10/09/19. Right now I am doing this very manually. Looking up what customers ord...
over 3 years ago in Commerce Analytics 0 Planned

Customer Lists - Reporting

Tied into my other request it would be nice to have reporting on the list feature as well: How many customers are using listsItems most frequently put on listsTop items purchased from the listsAverage # of items on a list Also more complex reporti...
over 3 years ago in Commerce Analytics 0 Gathering interest