Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Collapse All Columns/Rows in Board View

In the Board view, the default is for all rows/columns to be open. You can collapse them individually, but there's no way to collapse all at once. In many cases, we'd like to start with all categories collapsed, then open them one-by-one instead. ...
almost 2 years ago in Content Marketing / Plan 0 Future consideration

Add sort order to VMI Product Lists

It would be nice for the products list on Storefront within Vendor Managed Inventory to have a sort order (like how it currently exists in "Storefront Lists') to help provide a quick way to update inventory or other editable values. Using the bin ...
almost 2 years ago in Configured Commerce / Self-Service 0 Gathering interest

Export all data

Export All data Customers should have the option to export all raw data from the time period they have defined. The only way to do this atm is to hit the Export CSV button from each reporting tab. This is a tedious process. A single export all but...
almost 2 years ago in Product Recommendations / Analytics / Portal 0

Exclude product sets

Exclusion tab which allows clients to exclude a set of products from all or specific widgets atm, the only way to exclude products from all widgets is for the client to send us a list of products to be manually excluded, or for customers to mark p...
almost 2 years ago in Product Recommendations / Portal 0

Integrate Product Recs with Experimentation

Seamless integration with all other products. I think this is the most important thing for product recommendations. Having a robust integration with all products should be the main focus, as it will allow for much easier cross-sell opportunities...
almost 2 years ago in Product Recommendations / Experimentation 0

Identify New Users in Insite Analytics

We have a desire to see how many new customers are ordering from our website on a weekly and monthly basis. My current timeframe is looking back to our go-live date - 10/09/19. Right now I am doing this very manually. Looking up what customers ord...
over 3 years ago in Commerce Analytics 0 Planned

Customer Lists - Reporting

Tied into my other request it would be nice to have reporting on the list feature as well: How many customers are using listsItems most frequently put on listsTop items purchased from the listsAverage # of items on a list Also more complex reporti...
over 3 years ago in Commerce Analytics 0 Gathering interest

Abandoned Cart Data

The ability to send abandoned cart emails is great, but I would also like to see the ROI. Open rate, click through rate, how many customers actually completed a purchase of one of those items....etc. Not sure if this is something that needs to be ...
over 3 years ago in Commerce Analytics 0 Gathering interest

Link validation job configuration

In Optimizely Content Cloud 11 the link validation job could be configured: https://docs.developers.optimizely.com/content-cloud/v11.0.0-content-cloud/docs/configuring-link-validation-legacy This is no longer possible in CMS 12. It should be.
almost 2 years ago in Content Management / Technical 0

Include support for product configuration in PIM

Currently product configuration Standard/Fixed are only managed in B2B commerce. Please add support in PIM so that they can managed from PIM itself and synced with B2B commerce.
almost 2 years ago in PIM 1 Gathering interest