Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1841

Option to create a new page directly from the Select Page dialog

An option to create a new page and link directly to it from the Select Page would be really nice feature. In a first version maybe the option to select the page name and type then a page skeleton will be created and linked in the Select Page dialo...
over 1 year ago in Content Management / Content Manager 0

Ability to export all fields

When exporting customers, we'd love the option to export all fields, including identifiers. Right now, fields like "Image URL" and identifiers are not exposed in the export
over 1 year ago in Data Platform App 0

Click to edit referenced content item

Right now, when you add a content reference property to a page, there's no way to edit the piece referenced quickly. You have to go search for it in the CMS elsewhere, where in other types, you can just click to edit. We'd love the option to just ...
over 1 year ago in Content Management / Editing 0

Create folders/projects in the plan module

We currently use Welcome Campaigns to group ongoing and ad hoc tasks for our marketing teams. However, this can be confusing at times since we also utilize Campaigns to manage our broader marketing initiatives (actual marketing campaigns). Therefo...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Incorrect Link Status

We are reviewing our broken links and found that there were many links reported as broken but they appear to work fine without any issues. We also used Fiddler to ensure that the web codes are coming back as 200 and not the 403/404
about 3 years ago in DXP Cloud Platform / Code deployment 0 Will not implement

Job log export functionality

When a job fails in the production cloud environment, it is difficult to review all the log information. The investigator has to click the eyeball to view the entire log statement. Then when they back out, the have to locate the next log in the li...
about 3 years ago in Configured Commerce / Integration 0 Gathering interest

Use human language on key experiment changes

We want to quickly find the dates of an experiment starts, ends, ramp-up percentage changes, so that we can keep track of the changes made in the experiment. Currently in the history, only the code changes are listed and we have to read through th...
over 1 year ago in Feature Experimentation / Feature Flagging Workflows 0 Future consideration

Please work properly with Grammarly

I use Grammarly on everything, and it works amazing on almost everything I do. For some reason, it does not work on Optimizely/Welcome. Instead of a simple change in spelling or grammar error, it duplicates the content in any comment box. It actua...
over 1 year ago in Integrations 0

Please separate form fields and metaproperty fields

Since Custom Fields and Labels were combined, it is very difficult to manage these two different types of input fields. We would like to have labels/metaproperties separate so that it is easier to determine which fields we can parse data by. We do...
over 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

Project Migration - Allow to copy content even with live hostnames

Within the PaaS portal, under the "Project Migration" tab, on the fourth step "Go live", add the ability to select the option "Copy content" even if certain DNS records are already "live" on the new environment. Our workaround for the moment is to...
over 1 year ago in DXP Cloud Platform / Code deployment 0 Future consideration