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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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react-sdk does not have a method to flush queue without closing tabs

the only way to flush the event batching queue is to close the instance. This is way too rudimentary and inflexible for power users. Please let us in on low level api on when and how to flush the queue. also consider to adjusting use `pagehide` in...
over 1 year ago in Integrations 2

Make "x" easier to click in notifications

Sometimes it can be difficult to click the "x" in notifications as it can be obstructed by the scroll bar, or finnicky to hover over.
over 1 year ago in Content Marketing / Notifications 0 Future consideration

Incorrect Link Status

We are reviewing our broken links and found that there were many links reported as broken but they appear to work fine without any issues. We also used Fiddler to ensure that the web codes are coming back as 200 and not the 403/404
about 3 years ago in DXP Cloud Platform / Code deployment 0 Will not implement

Job log export functionality

When a job fails in the production cloud environment, it is difficult to review all the log information. The investigator has to click the eyeball to view the entire log statement. Then when they back out, the have to locate the next log in the li...
about 3 years ago in Configured Commerce / Integration 0 Gathering interest

Inventory visibility

1. Have the option to show inventory on the app and not the site and vice versa2. Have the option to show inventory at the account level vs overall to all
over 1 year ago in Configured Commerce / Catalog & Assets 1 Investigating

Universal Experiment List Page and Workspace

Users can create a custom list page / dashboard that shows experiments across multiple projects (Web or FX).

Group Experiments on Experiment List View

Group experiments by available metadata (pages targeted, creator, primary metric, etc) to improve the orgranization of the experiment list page

Add Custom Fields to Experiment List Page

Create custom fields of various types (text, numeric, tags/labels, drop-down picklist, etc) so that customers can add metadata to experiments for better organization.

Checkout-Shipping: Shipping address is not auto populated on selection of use billing address radio button

When I add an item to the cart and checkout an item using checkout as a guest process, After entering the details into the BIlling address and the "Use Billing Address" is selected the text fields present in the Shipping Address will be auto-popul...
over 1 year ago in Configured Commerce / CMS, Spire & Mobius 1 Investigating

Add CPN "percent complete" data point in Plan > List view

In timeline view, you can hover to view CPN percent completion. It would be valuable to include this as a datapoint that you can sort by/extract from list view (CSV download). Percent complete is available when viewing milestones, but it would be ...
over 1 year ago in Content Marketing / Plan 0 Future consideration