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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

Status Investigating
Categories CMS, Spire & Mobius
Created by Guest
Created on Jun 22, 2023

Checkout-Shipping: Shipping address is not auto populated on selection of use billing address radio button

When I add an item to the cart and checkout an item using checkout as a guest process, After entering the details into the BIlling address and the "Use Billing Address" is selected the text fields present in the Shipping Address will be auto-populated.

The auto-population of the Billing address in the shipping address will be a great user experience for the Checkout process. so please provide a solution to this.

  • Optimizely
    Sara Winter
    Jun 23, 2023

    Today we do offer the checkbox to use the billing address and it successfully carries through when I test on one of our base sites, is this a request to show it differently in our base blueprint?