Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1841

Request submission automation

Allow requests to be submitted and advanced without mutliple "acceptance" actions, i.e., automate this part of the submission while retaining the form details, and assign a workflow to the intake directly.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

CyberSource-Payeezy replacement Payment gateway Full Authorization Reversal

Payment gateway Payeezy will sunset. A solution is required. We have orders that are submitted and not yet shipped so there is no settlement that has occurred. In Cybersource payment gateway a cancellation of the credit card authorization (Note ye...
over 1 year ago in Integrations 0

Allow RealTimeOrderSubmitServiceBase Extension (or similar)

Currently Opti provides a IRealTimeOrderSubmitService interface to allow you to create a custom RealTimeOrderSubmitService. However, the RealTimeOrderSubmitServiceBase used by all of the OOTB connectors is not able to be extended, which requires m...
almost 3 years ago in Configured Commerce / Integration 0

Ability to hide edit option for Library role users

Please provide Admins with the ability to hide the EDIT request option for users in the Library role (e.g., "Hide edit request"). Our Library role users (over 1,000) will never be given the ability to EDIT an image. The appearance of the Edit opti...
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration

UI improvements for inline blocks

Here are some suggestions for UI improvement for inline blocks. Allow resizing of overlay. This will help content editors who have larger screens to more easily work - especially with properties like TinyMCE/XhtmlString that require more space Mis...
over 1 year ago in Content Management 0

Allow changing inline block name

By default the block type name is displayed in the content area when creating inline blocks. This can be confusing when you have multiple blocks of the same type. Ideally editors would be able to rename/provide a name for inline blocks (this can b...
over 1 year ago in Content Management 1

Share Saved Views with Another User/Team

Today, I can only either keep my saved views to myself or make them public for the whole instnace to see. But I'd like to be able to create a saved view and then share it with either a few other users or with my whole team, just like you can share...
almost 3 years ago in Content Marketing / Plan 0 Future consideration

Show Unique Visitors for Each Source under the 'Channels' Tab of the Analytics Module

We would like to showcase unique visitors for each recorded source under the different channel categories.
almost 3 years ago in Content Marketing / Analytics 0 Future consideration

Disable individual labels from a filter group

I want to be able to disable one specific label option from a label category. For example, if my label is "Product" and I have "Product 1" "Product 2" and "Product 3" as options and I want to remove "Product 3" since the product isnt relevant anym...
over 1 year ago in Content Management / Asset Management 0

Add option to publish a block "From - to - Date"

Sometimes we run campaigns and or participate in an exhibition. This is mostly announced on our website. It would be nice if we could add a publish date "From - to" date so that the block appears at a certain date/time and a date/time when it disa...
over 1 year ago in Content Management / Content Manager 0