Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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CyberSource-Payeezy replacement Payment gateway Full Authorization Reversal

Payment gateway Payeezy will sunset. A solution is required. We have orders that are submitted and not yet shipped so there is no settlement that has occurred. In Cybersource payment gateway a cancellation of the credit card authorization (Note ye...
over 1 year ago in Integrations 0

Support translation APIs (e.g. Deepl)

Certain customers have to support multiple languages and don't always have available resources to translate the content of their catalog, pages and attributes. Permitting the integration with translation systems (like Deepl) would accelerate the s...
over 2 years ago in Configured Commerce / Integration 2 Gathering interest

Ability to hide edit option for Library role users

Please provide Admins with the ability to hide the EDIT request option for users in the Library role (e.g., "Hide edit request"). Our Library role users (over 1,000) will never be given the ability to EDIT an image. The appearance of the Edit opti...
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration

UI improvements for inline blocks

Here are some suggestions for UI improvement for inline blocks. Allow resizing of overlay. This will help content editors who have larger screens to more easily work - especially with properties like TinyMCE/XhtmlString that require more space Mis...
over 1 year ago in Content Management 0

Allow changing inline block name

By default the block type name is displayed in the content area when creating inline blocks. This can be confusing when you have multiple blocks of the same type. Ideally editors would be able to rename/provide a name for inline blocks (this can b...
over 1 year ago in Content Management 1

Feature requirement: Move large number of catalog entries with shared properties to categories

I as a commerce content creator/editor want to be able to move products in mass to a different category. The current move functionality makes this impractical, especially when businesses may need to move thousands of product entries to a different...
almost 3 years ago in Customized Commerce / Catalogs 0 Gathering interest

Site-specific URL Mapping settings

As a multi-site customer, I would like to be able to set a different translatable value for the URL Mapping settings for each of my websites. Currently, these settings are set as Global, so their values apply for all websites.
almost 3 years ago in Configured Commerce / Catalog & Assets 2 Already exists

Disable individual labels from a filter group

I want to be able to disable one specific label option from a label category. For example, if my label is "Product" and I have "Product 1" "Product 2" and "Product 3" as options and I want to remove "Product 3" since the product isnt relevant anym...
over 1 year ago in Content Management / Asset Management 0

Add option to publish a block "From - to - Date"

Sometimes we run campaigns and or participate in an exhibition. This is mostly announced on our website. It would be nice if we could add a publish date "From - to" date so that the block appears at a certain date/time and a date/time when it disa...
over 1 year ago in Content Management / Content Manager 0

Mark block not yet translated in the "All properties" view

When I work in the "On-Page Editing" vie I can immediately see which blocks aren't available yet in a language. The block shows a pattern on the block. However when I am in the "All properties" view, the blocks look all the same. It only marks the...
over 1 year ago in Content Management / Multi-language 0