Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1853

PIM Exports add information to the processing popup

I didn't know that their was an all customer queue for exports from PIM. When another customer runs a couple of long jobs or exports in the background of PIM we as frontend users don't know why it is taking so long for our site and jobs to load. W...
over 1 year ago in PIM 0

Create private subdomains for CDN images and pdf hosting

Optimizely is in the process of putting a CDN in place for all Spire Sites and Classic sites that have migrated to containers. CDNs are great to improve site speed, however, best practice would be to implement the CDN as a subdomain of the main si...
over 2 years ago in Configured Commerce / Catalog & Assets / Technical 0 Investigating

Add logging to Content Delivery API

The response from a call to the API returns the following response {"error":{"code":"InternalServerError","message":"The server encountered an internal error or misconfiguration","target":null,"details":[]}} It would be nice if the error was logge...
about 4 years ago in Content Management / APIs 0

Product Feedback: Move Files from Content tab to Attachments

It would be a very convenient feature if you could simply MOVE files from the Content tab to Attachments with a simple click. Currently, you have to download file(s) to your PC, then re-upload to Attachments.
over 1 year ago in Content Marketing 1

'All' Dropdown option in currency filter

As a customer, in the Personalization Portal reporting section, I want to be able to select all currencies, so that I can see their combined revenue. At present, if a customer has multiple currencies in one portal, they are unable to see a combine...
over 1 year ago in Product Recommendations 0

Add support for multiple keyword search

A product's short description includes "31151112 18/4 Stranded Plenum Cable, 1000". Search results for "3115" correctly include this product. There are no search results returned for "3115 cab". This request is to add an Elasticsearch analyzer to ...
over 2 years ago in Search & Navigation 0

News Section for Blogs and Resources More like WordPress

We use the news section for posting blogs every few days. There is no organization level or search function available for me to copy and paste from existing to reoccurring. There's no feedback like I would get from WordPress saying add this tag or...
over 1 year ago in Content Management / Content Manager 0

Copy link text button in link dialogue

I often link to other articles by writing the link text, selecting the text, copying the URL I want to link to, and then pasting the URL into the link dialogue. At this point, I have to add the link title, and most of the time I want to use part o...
about 4 years ago in Content Management / Editing 0

Sort tasks within the campaign

Currently the tasks are randomly listed in the campaign . It would be great if we could put them into the order we want them (drag and drop would be ideal).
over 1 year ago in Content Marketing 1 Future consideration

Regular Expressions (regex) audience conditions

Right now you can select is, contains, any value, no value as conditions, but we'd like the option to have a regular expression condition for the more complex audiences. We have similar conditions in other platforms (like Optimizely CMS), but can'...
over 1 year ago in Data Platform App 0