Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Enable DNSSEC in episerver.net zone

DNSSEC is not configured on the episerver.net zone, so the CNAME configuration is what causes this to be lost. If you would like to see DNSSEC added then you can submit the idea
10 months ago in DXP Cloud Platform / Infrastructure mgmt. 1 Future consideration

Deployment API Documentation

The deployment API documentation doesn't really cover real world scenarios. There are quick samples of a line of PowerShell, but really, that's now how anyone deploys. Deployments are done from a CI/CD server. So the build server has to create a p...
about 1 year ago in Content Management / Content Manager 1 Future consideration

Purge CDN cache after successful deployment via API

It would be nice if you could expose endpoint so that we could invoke purging of CDN cache after successful deployment to production environment hosted in DXP. I have found that Cloudflare actually supports that via az cdn endpoint purge -g fagf01...
over 1 year ago in DXP Cloud Platform / Code deployment 0 Future consideration

Add Step Due Date to Home Dashboard

Having upcoming steps on the dashboard is helpful, but the actual step due date is a bit hidden. Today, it says something like "due next week" but only gives you the due date if you hover. It would be great to move the step due date into a column ...
over 1 year ago in Content Marketing / Miscellaneous 0 Future consideration

Adding closed caption files to videos in DAM

When uploading a video into the DAM now, you can't attached closed captioning to it, you have to upload those as separate (unrecognized) files and attach them in your own systems. As a goal to make videos as accessible as possible (and let's be ho...
about 1 year ago in Content Marketing / DAM/Library 0 Future consideration

Add support for modern image formats like WebP/AVIF

As an experiment author, I want to be able to upload images to experiments that are high quality, have low file sizes, and support transparency. By supporting modern image file formats such as WebP or AVIF in the visual editor, users would be able...
11 months ago in Web Experimentation / Experiment Authoring 1 Future consideration

Plan fields allow for "or" condition, not just "and"

We would like the ability to use fields when doing filtering in the Plan view with an 'or' condition, not just 'and'. For example, if someone wants to see all of the tasks they're watching and tasks they have an assigned step in, they currently ha...
4 months ago in Content Marketing / Plan 0 Future consideration

Show details like schedule or selected target group on preview graph of marketing automation

In the MA preview you can see the graph. But when you have an Advanced node as start node, you must click into the editor of the automation to read, when the automation is scheduled to run. This information and probably also other details of other...
almost 3 years ago in Campaign 0 Future consideration

Add "create copy" option to field functions

By having the option to create a copy of given field functions via a dedicated button, the risk of adding syntax errors when manually copy/paste exiting field functions gets reduced.
over 3 years ago in Campaign 0 Future consideration

Analytics of social media posts

Would be great to be able to capture analytics on social media posts similar to Hootsuite.
4 months ago in Content Marketing / Analytics 0 Future consideration