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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1655

Notification when recommendation impressions stop

Please add a notification feature so that when impressions suddenly stop on a product recommendations widget we get a notification so we can troubleshoot instantly.
about 2 months ago in Product Recommendations / Portal 0

Adding multiple blocks under Personalization group

EPiServer.CMS version 12.22.7 When trying to add multiple blocks under one personalization group with the same visitorgroup, they can't be merged together as it is today. And when trying to do this as in the attached image, it is just the top item...
9 months ago in Content Management / Personalization 1

Operational Analytics Dashboard

We'd love a dashboard to view the operationa analytics, very similar to the analytics on page views and such that are in the Analytics module today. Ideally, we'd be able to set filters to see things like average task duration, overdue workflow st...
over 1 year ago in Content Marketing / Analytics 0 Investigating

PaasPortal feature to enable site maintenance mode

A control/button in the Paasportal to set the site into maintenance mode. Currently we can only enable maintenance mode with a deployment - which we might not want to do.
about 2 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Rename Platform Objects

We'd like the ability to rename things like campaigns -> programs, tasks -> projects, etc. We spend a lot of time teaching new users to "decode" the platform language, and it makes it harder to drive adoption. Renaming these objecsts to use ...
over 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

Support for JSON scalar type for XhtmlString field in OptiGraph

We would want to have support for JSON scalar type for XhtmlString fields in OptiGraph. The format is already use in the CD API (check the image attached). In OptiGraph response the XhtmlString appears now just in one JSON string.
5 months ago in Optimizely Graph 2 Investigating

Allow Product Attribute Display order in Product Listing Page to be configureable

We would like the ability to modify the order of the Product Attributes displayed in their Product Listing Pages. Business requirement: To have the ability to move specific attributes up or down (sort order) based on the business needs in CMS. Thi...
28 days ago in Configured Commerce / CMS, Spire & Mobius 1 Investigating

Dynamic image transformation on the fly with parameters

The ability to request images with transformations on the fly (such as cropping, format, quality etc..) Example https://images3.cmp.optimizely.com/assets/[image-path]? width=800 & quality=75&format=webp
28 days ago in Content Marketing / DAM/Library 1

add filter option in the "List Experiments" endpoint

Vistaprint: Add support for filtering "archived" in the List Experiments endpoint. we already have to paginate to get all active experiments even though we only have less than 10 active, I can see this being a problem as time goes on."
about 2 years ago in Feature Experimentation / APIs 3 Future consideration

Feedback from a POC customer on usability

Here is some feedback I got from someone who's running a POC of Feature Experimentation. Frustrating that Development environment is chosen by default when clicking a Flag. This person has made changes to the wrong environment many times before re...