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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Ability to configure the options in the Active Publishing Environment dropdown

Wausau has recently been provisioned with a second sandbox environment which will act as a pre-prod environment. They would like to have the option to select this environment in PIM for running the B2B PublishApprovedProducts job. Support has indi...
over 1 year ago in PIM 0 Planned

Archive Folders

Why can I not archive folders? I had files in the folders Archive > Personas and I wanted to keep them together. I was unable to archive the folder so I had to archive individual files. When I apply the archive filter, I can see that the “path”...
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration

Identify Product Changes

Identify changes for a product that is resubmitted for approval after it has been initially published. This would allow the approver to be aware of the changes to determine whether they should be published to the live site.
almost 4 years ago in PIM 0 Gathering interest

App - Analytics on items scanned

We would love the ability to get some sort of reporting/data on what items were scanned with the app, how often they were scanned, and how often a null result came up (and for what search queries did a null search occur) This would give us insight...
almost 4 years ago in Commerce Analytics 0 Gathering interest

Ordering selection change

As a product owner for Welcome for DHL.com, I want to be able to change the way we can order options on a campaign, so that they make most sense for the business and the users of the campaign. When creating our campaigns, we found that the standar...
over 1 year ago in Content Marketing 0 Future consideration

Upload thumbnail and icon in Content Types

Currently, we can add thumbnails and icons to code for blocks and pages, but there is no such option to do that with non-code properties. If we could upload both the thumbnail and the icon used in the tree/block, that would be super helpful.
over 1 year ago in Content Management / Editing 0

Improved Calendar on Step Due Dates

When changing the dates for the step due date - the entry space to input the dates has a specific abbreviation system and the calendar doesn’t scroll making it difficult to change to far apart dates.
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Create private subdomains for CDN images and pdf hosting

Optimizely is in the process of putting a CDN in place for all Spire Sites and Classic sites that have migrated to containers. CDNs are great to improve site speed, however, best practice would be to implement the CDN as a subdomain of the main si...
over 2 years ago in Configured Commerce / Catalog & Assets / Technical 0 Investigating

Toggle SEO/Bot version of PLP and PDP

Google and other crawlers have made many enhancements over the years to be able to read dynamic pages, including those built with Angular and/or React. Therefore, the concept of having a separate SEO page is no longer necessary. Additionally, Goog...
almost 4 years ago in Configured Commerce / Marketing & Promotions 2 Already exists

Low Disk Space Monitoring Job

Enhancement idea -- You have the CleanupDataset job, but I suggest having another integration job that periodically checks the WIS server for low disk space, and sends a notification if its within a certain threshold.
almost 4 years ago in Configured Commerce / Admin Console & Import/Export 1 Gathering interest