Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1822

Payment plugin with task async methods

As a Systems Integrator I want to be able to implement an asynchronous payment plugin instead of the current synchronous payment plugin. It could maybe just be a new interface to implement (IPaymentPluginAsync) where the main method returns a Task...
over 2 years ago in Customized Commerce / Payment 1 Gathering interest

Identify Product Changes

Identify changes for a product that is resubmitted for approval after it has been initially published. This would allow the approver to be aware of the changes to determine whether they should be published to the live site.
almost 4 years ago in PIM 0 Gathering interest

App - Analytics on items scanned

We would love the ability to get some sort of reporting/data on what items were scanned with the app, how often they were scanned, and how often a null result came up (and for what search queries did a null search occur) This would give us insight...
almost 4 years ago in Commerce Analytics 0 Gathering interest

Notifications options are too complex for casual users

Users give up on configuring the complex notifications options, then ignore the too-frequent pings from the tool as they are notified at the same level for both critical and non-critical updates.
over 1 year ago in Content Marketing 1 Future consideration

Product Feedback: Updated landing page content

No description provided
over 1 year ago in Content Marketing 1 Already exists

CMS 12 accessibility

My customer, Animal Friends, would like to see less white space in the interface of the CMS to support with accessibility. At the moment they feel that the white backgrounds provide no sense of visual hierarchy for the various elements on the page...
over 1 year ago in Content Management / Technical 0

Drop content box arrow

My customer, Animal Friends, has pointed out that the 'Dop Content' box arrow points up instead of down. This does not seem logical from a UX perspective.
over 1 year ago in Content Management / Technical 0

Add column for stat sig

In my role as a Digital Marketing Manager overseeing experimentation, I aim to introduce a new column to the experiment overview, displaying the statistical significance percentage of the primary metric. This addition is anticipated to provide a m...
over 1 year ago in Web Experimentation / Experiment Authoring 1 Future consideration

Toggle SEO/Bot version of PLP and PDP

Google and other crawlers have made many enhancements over the years to be able to read dynamic pages, including those built with Angular and/or React. Therefore, the concept of having a separate SEO page is no longer necessary. Additionally, Goog...
almost 4 years ago in Configured Commerce / Marketing & Promotions 2 Already exists

Improved Calendar on Step Due Dates

When changing the dates for the step due date - the entry space to input the dates has a specific abbreviation system and the calendar doesn’t scroll making it difficult to change to far apart dates.
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration