Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Industry-leading AI-driven site search

The next generation of search is about AI-powered search. In the past, text entered in a search box produced similar results for most users. Now, developments in AI have made it possible to produce more-relevant results that are adjusted in real t...
over 1 year ago in Optimizely Graph 0 Shipped

Automatically Refresh Request Page

I am part of a routing rule for work requests, and when a work request comes through I receive a notification for it. However, if I am already in the requests area and the board is filtered to the request I receive, this does not update automatica...
over 1 year ago in Content Marketing / Requests 1 Shipped

Users with "Library Only" Should Not be Able to Upload

During testing we have found that a user set up with the LIBRARY role can add images to Welcome by coming into an image and then under RELATED ASSETS, they have to option for LIBRARY and UPLOAD. Upload let the Library user role upload a new image ...
over 1 year ago in Content Marketing / DAM/Library 0 Shipped

Allow query expansion using synonyms

As a developer, I want to store synonyms and be able to apply query expansion, so I can configure queries that are more robust and will return more relevant results.
over 1 year ago in Optimizely Graph 0 Shipped

View All Steps in Board View

I've been getting feedback from other teams that they do not see their tasks on their board until the step prior to that is complete (and their step is the "current step"). This causes issues with teams not having enough time to complete tasks bec...
over 1 year ago in Content Marketing / Plan 0 Shipped

Remember Page Size Selector

I always change the page size in the Plan module from 20 to 100 results. But when I leave and come back, I have to change it again. It would be great if the system would remember my choice.
over 1 year ago in Content Marketing / Plan 0 Shipped

Search and Filter Workflow Settings Page

It's currently very difficult to sort through/manage workflows. There is no search functionality and no filters such as who is included in the workflow, who set up the workflow, who last updated it, etc. Would be great to have more visibility in t...
over 1 year ago in Content Marketing / Settings + Configuration 0 Shipped

Alt Text Field in Library

Currently, the file name of the image maps to alt text on the CMS, which is not best practice. As such, we have to go into the CMS and update the alt text manually after the asset syncs. Ideally, alt text would be mapped to its dedicated field in ...
almost 2 years ago in Content Marketing / DAM/Library 0 Shipped

Library - Asset public link SEO friendly

Public link of an uploaded asset is currently a uniquely generated number & letter string. SEO requires image URLs to be descriptive of the photo in order to promote image ranking, which can be a channel for traffic. Same applies for other fil...
almost 2 years ago in Content Marketing / DAM/Library 0 Shipped

Library - Asset public link on/off

We need a way to turn off the public link being generated upon every library upload. Public links, if available, will pull through in CMS. If not generated prior, it will not be passed to CMS and the image will not appear. Also, a lot of the asset...
almost 2 years ago in Content Marketing / DAM/Library 0 Shipped