Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1808

Need ability to see calendar view of projects based on specific step in workflow

As a Creative Director and Project Manager, I need the ability to see all of my organization's upcoming projects based on a single universal workflow step from a task before that step is being worked on. This will help me get an editorial calendar...
10 months ago in Content Marketing / Plan 2

Process the line level properties in Service API requests

Currently Service API doesn't allow to migrate the line item level properties if you import orders (by calling '/episerverapi/commerce/orders' endpoint). It seems like pretty important ability on a par with order/shipment level custom properties. ...
over 2 years ago in Customized Commerce / Technical 2 Gathering interest

Two-Factor Authentication (2FA) for Configured Commerce

Please add two factor authentication capabilities for Configured Commerce. (I know that there is another request like this, but for Customized Commerce https://feedback.optimizely.com/ideas/COM-I-118)
7 months ago in Configured Commerce / Users, Permissions & Security 3 Gathering interest

Bring back Smart Publish

Please put Smart Publish back in the Publish menu. It disappeared in the move to CMS 12 and the only thing my team can find that's even close is to the same functionality is to: Create a new Project. Make any changes in the new project. Hit Overvi...
3 months ago in Content Management / Content Manager 0

Editing Single LinkItem

This is related to support ticket: #1080141 In version 12.15.1 at least, when you add a property to a page or block that is a LinkItem (As opposed to a LinkItemCollection) the 'Edit' option takes you to the target of the link, instead of allowing ...
over 1 year ago in Content Management / Technical 0

Dark mode theme

The CMS UI is mostly white, which can be straining on the eyes. I'm convinced that adding the option to switch to a dark themed interface would be greatly appreciated by a lot of users. The option could also be automatically configured based on br...
about 3 years ago in Content Management / Editing 4 Future consideration

Trademark & superscript text in content

At the moment, there's no way to superscript trademark or registered symbols in the copy within the email. The only way to edit this is within an element.
about 2 months ago in Content Management / Personalization 0

Ability to smoke-test other sites during deploy (slot domains)

As a CMS developer and QA specialist we want to be able to smoke-test multiple sites so that we can detect potential issues on all our sites during deployment with DXP Cloud Platform to our multi-site CMS platform. When we deploy to PREP/PROD we g...
about 2 months ago in DXP Cloud Platform / Code deployment 0

Email notification customization

We would like to be able to customize the information sent out in Welcome notification emails. he important information does not show up until the end of the subject and it would be quicker for someone to understand the action that needs to be tak...
6 months ago in Content Marketing / Tasks, Campaigns, and Events 0

There isn’t any visual hierarchy in the workflow -- we would like to color code

There isn’t any visual hierarchy in the workflow. You have to open up a task to see if there is a sub-task to get any kind of hierarchy. If tasks were color colored, or something else it would be easier to read and understand what it what. It’s mo...
6 months ago in Content Marketing / Tasks, Campaigns, and Events 0