Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Audit Content

As a group of content management users we have a number of needs to audit our content including the abilities to: Assign review groups of users to pages Assign a review date and frequency of review Email alerts Reminder emails Report of overdue to...
over 3 years ago in Content Management / Content Manager 0 Future consideration

Cloudfare DXC Paas Portal - Analytics Restricted View for Clients

Could we please have a “restricted analytics account view” in Cloudflare for our Instances? And if the above is not doable any chance to built a quick custom view with the API? Link : Building custom views · Cloudflare Fundamentals API : Cloudflar...
almost 3 years ago in DXP Cloud Platform / Telemetry 1 Future consideration

@mention multiple users

It'd be nice to be able to @ mention everyone assigned to a step in a workflow of a task. Similar to slack's "[at] here" functionality.
11 months ago in Content Marketing / Notifications 1 Future consideration

Limit the number of workflows/briefs visible to different teams

Currently, every user has access to all active workflows and briefs in Welcome. However, we would like to restrict the visibility of workflows and briefs to specific users or teams. For instance, the content team should only see content-related wo...
11 months ago in Content Marketing / Settings + Configuration 0 Future consideration

Deployment API Documentation

The deployment API documentation doesn't really cover real world scenarios. There are quick samples of a line of PowerShell, but really, that's now how anyone deploys. Deployments are done from a CI/CD server. So the build server has to create a p...
11 months ago in Content Management / Content Manager 1 Future consideration

Adding closed caption files to videos in DAM

When uploading a video into the DAM now, you can't attached closed captioning to it, you have to upload those as separate (unrecognized) files and attach them in your own systems. As a goal to make videos as accessible as possible (and let's be ho...
11 months ago in Content Marketing / DAM/Library 0 Future consideration

Link Intake brief with Workflow automatically

Automatically link Intake Brief with the workflow as a rule so that the users do not need to pick one from the dropdown themselves when TASK is created.
9 months ago in Content Marketing / Settings + Configuration 0 Future consideration

Parent campaign inherits status from sub campaigns

If you have a parent campaign with 5 sub-campaigns that are all in progress, the parent campaign will show as 'not started'. This is a design flaw since the parent campaign doesnt inherit the campaign status from the sub-campaigns. The parent camp...
6 months ago in Content Marketing 2 Future consideration

Users & Teams needs update

I'm an Admin for Welcome platform. I'd suggest below improvements to Users & Teams section: New column: last login date. Right now I can't figure out who's not using the system, specially important when users are external. Enable sort on all c...
12 months ago in Content Marketing / Settings + Configuration 2 Future consideration

Custom cultures in DXP

We are facing an issue with non-existing english language cultures for local markets. Ex en-IT. We would like the possibility to add custom cultures in DXP with CMS 12.
over 2 years ago in DXP Cloud Platform / Infrastructure mgmt. 1 Future consideration