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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Two-Factor Authentication (2FA) for Configured Commerce

Please add two factor authentication capabilities for Configured Commerce. (I know that there is another request like this, but for Customized Commerce https://feedback.optimizely.com/ideas/COM-I-118)
8 months ago in Configured Commerce / Users, Permissions & Security 3 Gathering interest

Overview of Audience groups and where they're used

Requirement: We are currently implementing the personalization on basis of combination of different Audiences using the Azure groups with their respective roles in Optimizely. It is required that certain pages/blocks need to show for some groups a...
28 days ago in Content Management / Content Manager 0

DXP ability to amend app service access restrictions

To restrict environments by IP requires implementing something via code: https://docs.developers.optimizely.com/digital-experience-platform/docs/restricting-environment-access This is cumbersome, especially for IP ranges. In addition it's not poss...

Expiration of the Content Graph preview token

Users used to share a link with a preview token and when other users hit it, it's already expired. The time for the preview token is 5 minutes and it cant be changed. Even if we add all the users within the cms so they have access to view previews...
about 2 months ago in Optimizely Graph 1

Allow creation of Alerts from Application Insights

It would be useful to be able to create custom Azure Alerts from Application Insights for a DXP hosted site, but we can't due to permissions.
over 1 year ago in DXP Cloud Platform / Telemetry 2 Future consideration

Search capability missing from select page or block dialog.

If site has thousands pages and blocks, it is very difficult to select correct page or block to link each other. Current you have to browse via tree to find correct content to create link or select block. Select page or content dialog should have ...
6 months ago in Content Management / Editing 0

Support .NET 8 Blazor SSR and Razor components as templates for pages and blocks

From .NET 8 Preview 3 we see a lot of the upcoming new third Blazor mode: Blazor SSR https://github.com/dotnet/aspnetcore/tree/main/src/Components/Samples/BlazorUnitedApp https://devblogs.microsoft.com/dotnet/asp-net-core-updates-in-dotnet-8-previ...
over 1 year ago in Content Management / Technical 2 Future consideration

Ability to change master language of page & block

We have multiple times seen and gotten feedback from customers that they've accidentally created content in the wrong language when for example English is supposed to be the master language. This is usually due to them mainly working in one langua...
almost 4 years ago in Content Management / Multi-language 0 Investigating

set open tracking pixel position for all new mailings

As a marketeer I want to define the default open pixel position at the top of the mailing. After setting that value, all my new mailings should have this setting.
about 2 years ago in Campaign 2 Investigating

Add rule type property to decision object

While the decision object allows you to see which rule delivered a feature, it does not specify whether this rule is an A/B Test, Targeted Delivery, etc. Customer naming conventions could theoretically provide this kind of context, but we've recei...
about 2 months ago in Feature Experimentation / APIs / Experiment Authoring / Feature Flagging Workflows / SDKs & Agent 0 Future consideration