Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Manipulate commands for PageReferenceEditorDescriptor

For CollectionEditorDescriptor there exist a collection of available commands that we can manipulate public class ContactPersonCollectionEditorDescriptor : CollectionEditorDescriptor<ContactPerson> { public override void ModifyMetadata(Ext...
about 1 year ago in Content Management / Editing 0

Batch Decisions for Bulk User IDs

Customers who desire to use Full Stack as part of their experimentation program for batch activities such as email sends, SMS, or push notifications would benefit from having a single method call in the SDK that can accept an array or list of user...
about 2 years ago in Feature Experimentation / SDKs & Agent 0 Future consideration

Ability to respond with reactions e.g. thumbs up in comments

My team is very used to being able to give a thumbs up in response to a request or question. We'd love to see reactions as options for replying in comments.
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0

Ability to integrate multiple Google ads accounts into one Optimizely project

Many of our customers have multiple Google Ads accounts, and they often express the need to integrate these accounts with their Optimizely projects. Currently, our system only allows one Google Ads account to be integrated with one project. That w...
about 1 year ago in Web Experimentation / Integrations 0 Future consideration

Create mailing directly in Marketing Automation editor

As a Marketer I want to be able to create a message/mailing directly in the Marketing Automation editor so that I have similar UX workflow as in Smart Campaigns. This would comply much better the actual workflow a user has when creating an Automat...
over 6 years ago in Campaign 0 Future consideration

Get notifcation if product is in stock

We wanted to have a new feature that would help a customer get registered to an email feed when a product will be back in stock. In the mobile application, this could be a push notification instead
over 3 years ago in Configured Commerce / Catalog & Assets 0 Gathering interest

View Field Usage

Sometimes, when I make edits to fields or want to remove them, I would need to adjust logic on templates, routing rules, etc. It would be great if we could have a column in the fields area that would note where the field is in use across templates...
over 2 years ago in Content Marketing / Settings + Configuration 0 Planned

Support portal "Submit a request" form suggestion: add Sandbox2/Preview environment to CC Environment dropdown

The title pretty much says it all. This is in reference to this "Submit a request" form. The following form appears when you select "Configured Commerce (B2B)" for the Product drop down. (Pictured) Lately I've had a number of support request for w...
about 1 year ago in Configured Commerce / Technical 1

Include Campaign Template Tasks in 'Related' Activities on Work Request

When a work request is accepted and a campaign is created from a template, so are a lot of other tasks. We'd like to see those tasks as part of the "related" section, since they were all created at once from the work request.
over 2 years ago in Content Marketing / Requests 0 Future consideration

Report on image sizes in the CMS

Given how important imagery is on modern websites as well as Googles priority of web core vitals, I'm surprised that Episerver CMS doesn't offer a report that you can run to check image sizes. It would be an immensely useful tool to have.
over 3 years ago in Content Management / Asset Management 1