Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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News Section for Blogs and Resources More like WordPress

We use the news section for posting blogs every few days. There is no organization level or search function available for me to copy and paste from existing to reoccurring. There's no feedback like I would get from WordPress saying add this tag or...
about 1 year ago in Content Management / Content Manager 0

Sort tasks within the campaign

Currently the tasks are randomly listed in the campaign . It would be great if we could put them into the order we want them (drag and drop would be ideal).
about 1 year ago in Content Marketing 1 Future consideration

Regular Expressions (regex) audience conditions

Right now you can select is, contains, any value, no value as conditions, but we'd like the option to have a regular expression condition for the more complex audiences. We have similar conditions in other platforms (like Optimizely CMS), but can'...
about 1 year ago in Data Platform App 0

Hide fields

Some fields do not need to show up on a report or list (anymore) and it's hard to remove them (by contacting optimizely). If at all possible, it would be nice to hide them, so you can't select them from the UI anymore, when you want to keep the da...
about 1 year ago in Data Platform App 0 Future consideration

Sort All Columns in Plan Module

I really need to be able to sort ANY column in List View. Right now, only a few are sortable, which means I have to export the view and then sort in Excel if I want to arrange my data. It's frustrating and time consuming to have to leave the platf...
about 2 years ago in Content Marketing / Plan 0 Future consideration

Create mailing directly in Marketing Automation editor

As a Marketer I want to be able to create a message/mailing directly in the Marketing Automation editor so that I have similar UX workflow as in Smart Campaigns. This would comply much better the actual workflow a user has when creating an Automat...
over 6 years ago in Campaign 0 Future consideration

Report on image sizes in the CMS

Given how important imagery is on modern websites as well as Googles priority of web core vitals, I'm surprised that Episerver CMS doesn't offer a report that you can run to check image sizes. It would be an immensely useful tool to have.
over 3 years ago in Content Management / Asset Management 1

Ability to add any Task, Event or Campaign to a Milestone

We'd like to be able to add any Task (from any campaign), Event or an entire Campaign (this one may be a stretch, I know) to 1 unique Milestone so that we can link these multiple activities to a single traceable milestone. This would be beneficial...
about 1 year ago in Content Marketing / Plan 1 Investigating

Apply Workflows to Events

We would love to see workflows for events. These would not be to create ‘assets’ like with tasks, but to assign responsibilities for preparation/work on the day/follow up etc. Right now, we put this information in the brief but it won’t show up on...
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Enable drag & drop on collection of OptionItems

It will be nice to enable sorting by drag and drop on collection of OptionItem in CMS forms. There is a option to move up and move down by one place, but where the list is too big, that takes so much time for it. There is an option to reorder tabl...
over 3 years ago in Content Management 0