Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Include Campaign Template Tasks in 'Related' Activities on Work Request

When a work request is accepted and a campaign is created from a template, so are a lot of other tasks. We'd like to see those tasks as part of the "related" section, since they were all created at once from the work request.
about 2 years ago in Content Marketing / Requests 0 Future consideration

Workflow Fields - When applying workflow to existing tasks, choose which fields should be kept

Following field inheritance, Workflows will override existing Task fields if a Task was created with no Workflow applied. It would be nice if users got to choose which fields to remove, merge and replace.
about 1 year ago in Content Marketing / Settings + Configuration 1 Will not implement

Events in Campaigns

Right now you can only add one event to a campaign. Some events that we are running have a main event, but then also have ancillary events for support such as a happy hour or a dinner. We would like to create a separate event that pulls into the c...
about 1 year ago in Content Marketing 1 Already exists

Share Order (Order History) by email feature - Allow email in the "Email From" field to be set as email sender email instead of "From Address" set in Email List

As a website user, when I use the Share Order functionnality (Available in the Order History), i would like my email to be displayed as the Sender for the recipient to see who sends the order. Currently, the sender displayed is the sender configur...
about 1 year ago in Configured Commerce / Orders & Payment 1 Investigating

Increase help text visibility

As a Digital Marketing Manager, I've observed that CMS editors often neglect help texts. To enhance visibility and address this issue, I believe implementing an option to display these help texts immediately would significantly improve the situation.
about 1 year ago in Content Management / Editing 0

Sort All Columns in Plan Module

I really need to be able to sort ANY column in List View. Right now, only a few are sortable, which means I have to export the view and then sort in Excel if I want to arrange my data. It's frustrating and time consuming to have to leave the platf...
about 2 years ago in Content Marketing / Plan 0 Future consideration

Get notifcation if product is in stock

We wanted to have a new feature that would help a customer get registered to an email feed when a product will be back in stock. In the mobile application, this could be a push notification instead
over 3 years ago in Configured Commerce / Catalog & Assets 0 Gathering interest

Report on image sizes in the CMS

Given how important imagery is on modern websites as well as Googles priority of web core vitals, I'm surprised that Episerver CMS doesn't offer a report that you can run to check image sizes. It would be an immensely useful tool to have.
over 3 years ago in Content Management / Asset Management 1

Apply Workflows to Events

We would love to see workflows for events. These would not be to create ‘assets’ like with tasks, but to assign responsibilities for preparation/work on the day/follow up etc. Right now, we put this information in the brief but it won’t show up on...
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Notifications options are too complex for casual users

Users give up on configuring the complex notifications options, then ignore the too-frequent pings from the tool as they are notified at the same level for both critical and non-critical updates.
about 1 year ago in Content Marketing 1 Future consideration