Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1616 of 1616

For all Excel imports in the Admin, there should be a template

As an administrator in the Optimizely Configured Commerce System I have had to load data into the system manually on occasion. I believe that for my organization's benefit, and the benefit of many others, every section that allows a manual excel i...
about 1 year ago in Configured Commerce / Admin Console & Import/Export 1 Investigating

Audit log functionality for user roles (& PII viewer enablement)

Have an audit log report for user roles (permisison changes and teh admin responsible for the change) and allow for us to report when 'PII viewer' has been turned on/off for a certain user. We would like to see when 'PII Viewer' permissions are gr...
about 1 year ago in Data Platform App 0

Salesforce Connector Field Mapping to support field labels

Currently, when mapping Salesforce fields in CMS forms shows only field names for Salesforce databases in dropdowns, but Salesforce supports field labels that are used in UI's within Salesforce and other systems integrating to Salesforce (e.g. For...
about 2 years ago in Integrations 0

Optimizely UI could offer an extract of user IDs

A customer has requested that the Optimizely UI offer an extract of user IDs which could be used by us to investigate and understand possible differences between the Results page data and their Enriched Events Export data. This customer has seen f...
about 1 year ago in Experimentation Analytics / Results Page 0 Investigating

Add Offline Order Tracking support for Product Recommendation in Configured Commerce

Summary As an Configured Commerce customer, I want to track offline orders taken into consideration in Product Recommendation solution. Description The integration between Configured Commerce and Product Recommendation only targets online orders. ...
about 1 year ago in Configured Commerce 0

Make "Website" a rule type in the rules engine

Within the rules engine, user can select "customer fields" and "custom property fields" but are not able to select a website. Examples of where this would be useful: Promotions - use rules to make promotions applicable to one of many websites Prod...
about 1 year ago in Configured Commerce / Misc. 1 Investigating

Promotion Rank Not Working As Expected

We are seeing that the tooltip associated with rank is misleading. The tooltip says "...for an order the one with the lowest rank will be used." This is not lining up with functionality on the site. With Multiple Promotions turned OFF, the user is...
about 1 year ago in Content Management 0

More Intuitive New Version Button

We rely heavily on versions when working on assets, but we often run into issues when users accidentally use the "+ Add Content" button, creating a new piece of content within the task, thus breaking the version history for that asset. Subsequentl...
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Re-Activation Account Email Job

The feature would be a Job Postprocessor that would allow a customer to automatically send out account activation reminders for accounts with the email status of EmailNotSent. The job would require very little configuration on the end users part a...
about 1 year ago in Configured Commerce / Integration 1 Gathering interest

Search / filter by user role in admin console

In the admin console, it would be very helpful to filter by and or search by user roles.
about 2 years ago in Configured Commerce / Admin Console & Import/Export / Users, Permissions & Security 3 Investigating