Skip to Main Content
Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

Created by Guest
Created on Apr 19, 2023

Add Offline Order Tracking support for Product Recommendation in Configured Commerce


As an Configured Commerce customer, I want to track offline orders taken into consideration in Product Recommendation solution.


The integration between Configured Commerce and Product Recommendation only targets online orders. There should be a pipeline in Configured Commerce that calls the Offline Order Tracking API from Product Recommendation to consider offline orders in the products recommendations. This pipeline could then be called by custom order history refresh jobs on any given extension point that will suit the customer's implementation.