Customer Feedback

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Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Status Future consideration
Product Content Marketing
Categories Tasks, Campaigns, and Events
Created by Guest
Created on Apr 18, 2023

RELATED FEEDBACK

More Intuitive New Version Button

We rely heavily on versions when working on assets, but we often run into issues when users accidentally use the "+ Add Content" button, creating a new piece of content within the task, thus breaking the version history for that asset. Subsequently when folks try to correct they sometimes end up deleting the wrong piece of content (because all the icons are the same), requiring us to go to support for recovery, and delaying our work.


We really need a more prominent offering for "Upload New Version", since the existing options are both buried under small icons (the ... or via the pencil icon on the draft page).

Our users have suggested the following ways to display the offering in a logical flow:

  • An additional button offering a new version of the selected/visible content in the window

  • A prominent option under the "+ Add Content" button (New Version and New Content)

  • A option in the upload content window after you click the new content button

  • Post comment
  • Guest
    Reply
    |     Jun 11, 2024

    My team has run into this as well where they have not added the proper asset from the library, thus creating two different version histories, needing to implement some sort of workaround. We also propose the ability to Add from the Library when adding a new version. Thus merging the assets and their histories. Currently, you can only add from your computer.