Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Need the ability to group content in the CMS for Spire with more control over URL structure

We have over 600 pages of content that we are migrating over from Classic into Spire. We have specific URL's for those content items that we need to keep intact. We also need to be able to "group" that content without impacting the URL structure o...
about 2 years ago in Configured Commerce / CMS, Spire & Mobius 2 Gathering interest

Need Notes fields in Work Requests

In our business, we end up with a number of Work Requests that are OVERDUE, and there are 4-5 of us checking on those. It would be great to be able to quickly see the last time someone reached out - in the list view - so we wouldn't have to click ...
about 1 year ago in Content Marketing 0 Future consideration

Integration with Analytics Toolkit

Analytics Toolkit is an experimentation focused analytics platform. It has a very high positive feedback by a highly matured Experimentation customers using it that claims to have helped them with insights on conversion funnels, etc.
about 2 years ago in Integrations 0

Make product image visible in order history even if product is no longer in catalog

In order history product images are not shown if the product is not in the catalog for a customer. The expected behavior is that for any order in order history the product images should be shown on the order lines as long as the product exists in ...
about 1 year ago in Configured Commerce / Orders & Payment 1 Investigating

Level 2 and 3 support for PayPal.

Hello. We have a client that wants to use PayPal as a payment option in the Spire CMS. They have stated that only Level 2 and Level 3 are an option for them with PayPal. We are requesting the inclusion of Level 3 support for PayPal.
about 1 year ago in Configured Commerce / Orders & Payment 0

Templates; be able to set a date range in filter

No description provided
about 1 year ago in Content Marketing / Miscellaneous 0

Add 'Expired' users in the user export

In the export of users only active and pending users are exported. By adding also 'expired' we would get a better view of allocated licenses and re-allocate. Expired is visble in the user & teams view but not in export?
about 1 year ago in Content Marketing / Analytics 0

Add 'Reports' section in this feedback forum

No description provided
about 1 year ago in Content Marketing / Analytics 1 Already exists

No heading on the report export

In the report module recently released in CMP it would be great to have the heading of what you filtered in the export of the report
about 1 year ago in Content Marketing / Miscellaneous 1 Investigating

Accessibility improvement - change the default link dialogue so it can add aria-label value instead of Title

The default link dialogue for many years has let editors add a Title attribute to the link. We've had feedback from a big public sector company we develop and maintain an Episerver site for that they thought this gave them the ability to add furth...
about 3 years ago in Content Management / Technical 1