Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1784

Spellcheck capability within editor

As a product marketer who creates content on our website, I want to be able to see misspelled words in the editor as I write the content so I can fix typos before publishing to the website (and instead of writing the content, then having to do spe...
about 1 year ago in Content Management / Editing 0

Allow customers to access security and audit logs

ODP has implemented Splunk SIEM and completed the onboarding of AWS Cloudtrail logs. However, customers do not have direct access to these logs. ODP is the only person who has visibility into these logs and we are dependent on them to notify us of...
about 1 year ago in Data Platform App 0 Future consideration

Integration with Meta/Facebook Commerce

We are looking to continue our integration with Meta/Facebook Commerce. Per Meta: "Since June 5, 2023 , any new shops you create use Checkout with Facebook and Instagram . If you have shops created before June 5, you have until April 24, 2024 to e...
about 1 year ago in Integrations 0

Include PDF on order confirmation email

Most of our customers print out a copy of their order confirmation for their records. The HTML confirmation doesn't isn't always printer friendly depending on their email software. It would be great if we could include a pdf copy of the order on t...
about 2 years ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Comment on Tasks from Board View

Allowing users to comment on task directly from the board view would save a ton of time during daily standups. Right now, we have to click into each card and open the related object in order to make a comment.
about 2 years ago in Content Marketing / Plan 0 Investigating

Create Ad-Hoc Teams

Teams seem very concrete and formal, and visible across the whole instance. If you can’t assign multiple people to a step, it would be good to make smaller project teams ad-hoc, so that duos/trios of people can work on specific steps. Perhaps ad h...
about 2 years ago in Content Marketing / Miscellaneous 0 Future consideration

List email reminders do not respect the website default address

When configuring a list email reminder from a multi site instance, emails are not sent from the website's configured from address.
about 2 years ago in Configured Commerce / Misc. 1 Investigating

Clarify and organize workflow step actions

Divide workflow step actions based on user persona (experimentation vs marketing)
about 1 year ago in Experiment Collaboration and Management / Experiment Collaboration 0

Allow Tags for Non-Image Assets

In addition to image assets (.png, .jpg), we need to be able to add tags for different files types such tif/tiff/psd etc.
about 2 years ago in Content Marketing / DAM/Library 2 Future consideration

Allow ad hoc product feed import

If there are critical changes in my product information, I want to be able to trigger a feed import manually, so the correct data is used in recommendations.
about 2 years ago in Product Recommendations / Portal 0