Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Replace "delete" with "archive" for an experiment in REST API doc

I'd like to suggest replacing "delete" with "archive" on that page as this request doesn't delete experiment, just archives it and it's confusing for the customers. https://docs.developers.optimizely.com/experimentation/v3.1.0-full-stack/reference...
about 2 years ago in Web Experimentation / APIs 0 Investigating

Cant give a new console roll access to media and indexing

The Console role access for Library → Media and Marketing → Search → Indexing are hard coded in the base code. So I can not give a new console role access to Indexing or Media by doing changes in Application Dictionary. You should be abele to give...
about 1 year ago in Configured Commerce / Admin Console & Import/Export / Users, Permissions & Security 1 Investigating

Automatically Associate All Campaign Assets in Library as Related

In organizations which are very much compliance driven, there is a requirement for marketing teams to provide supporting information to the customer-facing creative content that is being produced. This could be boilerplates, claims, disclaimers, a...
about 2 years ago in Content Marketing / DAM/Library 0 Future consideration

extensions required values

When creating an extension, a customer suggests to add the possibility to change some of the fields of the extension from optional to required, in the template of the extension itself. Currently, fields are all optional when created. The Json file...
about 2 years ago in Web Experimentation / Project / Account Configuration / Settings 0 Future consideration

Getting the AI's busy with tagging content to help out with the taxonomy to aid high quality results when filtering

Tagging content based on taxonomy after manual upload/creation is arduos for our new customers. Can you please work with AI to make these tasks more automated? Maybe something similar to Luc Gosso's AI assistant that can be used for tagging conten...
about 1 year ago in Content Marketing / DAM/Library 0

Confirmation When Archiving Flag

Is it possible to have a confirmation box, or at least the option of enforcing one, when archiving/deleting a flag? I noticed that flags can easily be archived by mistake, and can be a breaking experience on the website.
about 1 year ago in Feature Experimentation / Feature Flagging Workflows 0 Planned

User creation - assign multiple user groups

When setting up a new user, I want to be able to select more than one user role and assign them to the user in one click. In EPI DXP, I need to use the drop down menu and assign one user role at the time (which is very time consuming).Attached are...
about 1 year ago in Content Management / Roles and Security 0

Whitelisting Stripe.net packages to allow server side control over the payment integration

In order to enable the correct behaviour for payments using the Stipe payments within the UK that require 3d secure. This does mean that the OOTB integration isn't a viable solution as it isn't setup to work with 3d secure payment authorisations. ...
about 1 year ago in Configured Commerce / 3rd Party Library Allow Listing 0 Will not consider

Bug: Shortcut not opening on a new tab even though Open in a new tab has been chosen

Bug report: When creating a shortcut on a page under Settings the shortcut does not open on a new tab even though that option, Open in a new tab, has been chosen.
about 1 year ago in Content Management / Content Manager 0

Best bets for Content Delivery Search API

Best bets feature is not available for Content Delivery Search API. It would be helpful to boost matching while using Content Delivery API.
about 2 years ago in Search & Navigation 0