Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Support or Access to Create Stored Log Queries on Preproduction and Production Environments

As a performance engineer, I need either support or access to create Stored Log Queries on our preproduction and production environments. Currently, we have minimal functionality and rights to create these queries in our staging application insigh...
4 months ago in DXP Cloud Platform / Performance reporting 0 Future consideration

set open tracking pixel position for all new mailings

As a marketeer I want to define the default open pixel position at the top of the mailing. After setting that value, all my new mailings should have this setting.
over 2 years ago in Campaign 2 Planned

Support .NET 8 Blazor SSR and Razor components as templates for pages and blocks

From .NET 8 Preview 3 we see a lot of the upcoming new third Blazor mode: Blazor SSR https://github.com/dotnet/aspnetcore/tree/main/src/Components/Samples/BlazorUnitedApp https://devblogs.microsoft.com/dotnet/asp-net-core-updates-in-dotnet-8-previ...
over 1 year ago in Content Management / Technical 2 Future consideration

Have a “completed date” in workflow instead of the due date disappearing

When we need to run a report of when tasks have been completed or look in the project page of when a task was completed, it’s missing. Even if I click into the task, there is nothing. We would like to keep a "completed" date in the workflow step.
8 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Email notification customization

We would like to be able to customize the information sent out in Welcome notification emails. he important information does not show up until the end of the subject and it would be quicker for someone to understand the action that needs to be tak...
8 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Two-Factor Authentication (2FA) for Configured Commerce

Please add two factor authentication capabilities for Configured Commerce. (I know that there is another request like this, but for Customized Commerce https://feedback.optimizely.com/ideas/COM-I-118)
9 months ago in Configured Commerce / Users, Permissions & Security 3 Gathering interest

Automatic tracking of page redirects

When moving a page in the page hierarchy or changing the url slug the CMS should give me the option to add a redirect record that could be used to issue an appropriate redirect from the frontend. Redirect records should be queryable from Optimizel...
4 months ago in Content Management 0

Extend Langauge Manager Add On - Support for Azure Custom Translator

Customers want the flexibility to customise Azure Translations. This can be accomplished by uploading training files through https://portal.customtranslator.azure.ai/ The Language Manager Add On does not support custom translations. Extend Admin U...
over 2 years ago in Content Management / Editing 3 Investigating

Add concept of a primary identifier in addition to last seen identifier

I as user would like to be able to control what identifier value is considered as the primary one, so that we can be sure that customer is always contacted with the email that they have selected. I want to be able to set this manually via UI or AP...
2 months ago in Data Platform App 0

Add possibility to report on how many identifiers of a given type are linked to a single profile

As a user I would like to be able to see a report where I can find how many identifiers of a given type are linked to the customer profile, so that I can monitor that there are no unexpected profiles where stitching has happened and I'm able to un...
2 months ago in Data Platform App 0