Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1650 of 1650

Auto Maintenance Page when origin server is not reachable

It will be good to have a maintenance page or custom error page automatically put up when origin server is not reachable e.g. 403, 502, 503 error response. So that user are not just seeing a genric error page which may impact business image.
9 months ago in Feature Experimentation / Other 2

Exclude the hostnames in manage websites when using PaaS Portal to copy database and blobs between environments

For CMS customers that need to copy database and blobs using PaaS Portal, the environment-specific web hostnames (Admin > Config tab > Manage Websites) become overwritten. Therefore, users wishing to view content in the preproduction system ...
over 2 years ago in DXP Cloud Platform / Infrastructure mgmt. 4 Future consideration

We would like to be able to move other users' comments aside to see original content

When proofing/versioning content, we would like to be able to move another user's comment icon in out of the way so that we can see the original content under the icon.
10 months ago in Content Marketing / Miscellaneous 0 Future consideration

Code Optimizations suggestions

Feedback from our Azure Cloud environment, attaching call stack. Memory:1) 6 % of your Memory was spent in List.ForEach called from EPiServer.ContentApi.Core.Serialization.Internal.ContentConvertingService.ConvertToContentApiModel 2) 3 % of your M...
about 1 month ago in Content Management / Technical 1

Support for handling historical order data

There are 30-something order tables which are associated with orders (including line item, payments, addresses etc). Over time these tables grow very large, which affects not only the size of the tables but also the indexes. Customers that have ru...
4 months ago in Customized Commerce / Orders 0 Gathering interest

Deactivate values within a field

When creating new values within a field (i.e when taxonomy is updated) we do not want users to be able to select the old values any more. However, we want the old values to be searchable and filtered to see i.e. historical campaigns with 'old' val...
3 months ago in Content Marketing / Miscellaneous 0

Status and potential error log for Recommendation feed parser

The products list is fetched by the Product Recommendations engine and parsed. This parsing may fail, but there is no way to check this from the portal without contacting support (who also have no easy way of checking if there is an error). This w...
about 2 years ago in Product Recommendations / Technical 2 Already exists

Trashcan

Occasionally, we have a user delete something (an asset version, a whole task, etc.) that they shouldn't have. Luckily, your support team always seems to be able to get it back. But it would be valuable to have a trash can so that we don't waste t...
over 1 year ago in Content Marketing / Miscellaneous 4 Future consideration

Add validation notifications on property tabs and property labels

When editing a page/block, the property validation feature is great to prevent editors publishing an incomplete or sub-optimal piece of content. However, the validation notification is only shown near the Publish dropdown menu, and the editor then...
over 1 year ago in Content Management / Editing 0

Paasportal does not support different levels of access on Production

It would be very helpful to have different levels of access to Production on Paasportal. We do not want everyone to have the ability to deploy, but it would be helpful to grant access to QA to view logs and other troubleshooting functionality.
over 1 year ago in DXP Cloud Platform 0 Future consideration