Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Integration

Showing 28

IFS Aurena Integration - Getting Access Token

We are using the IFS Aurena Integration connector. We have a connection configured as documented. We are seeing the following error in the logs for real-time calls: "Bad Request. {"reference":"IDP-FoEOnbOD33dK","error_description":" Missing scope ...
11 months ago in Configured Commerce / Integration 2 Investigating

Data in the local format for the Jobs execution notification email

Hi Opti tea, This is regarding the Optimizely Jobs Exection notification email admin is receiving. Currently the Jobs shows all the datetime in the UTC format like this: Orders ReSubmit (Failed Orders) To ERP (Sandbox) Failed at 6/23/2022 7:27:08 ...
over 2 years ago in Configured Commerce / Integration 0 Gathering interest

Support translation APIs (e.g. Deepl)

Certain customers have to support multiple languages and don't always have available resources to translate the content of their catalog, pages and attributes. Permitting the integration with translation systems (like Deepl) would accelerate the s...
over 2 years ago in Configured Commerce / Integration 2 Gathering interest

Allow to cancel an integration job programatically

As a developper, I would like to have a way to programmatically stop an integration job while it's being executed. The current way, if you exit it will process the next steps anyways, and you have to use complex ways and non-graceful ways to keep ...
over 2 years ago in Configured Commerce / Integration 1

Allow RealTimeOrderSubmitServiceBase Extension (or similar)

Currently Opti provides a IRealTimeOrderSubmitService interface to allow you to create a custom RealTimeOrderSubmitService. However, the RealTimeOrderSubmitServiceBase used by all of the OOTB connectors is not able to be extended, which requires m...
over 2 years ago in Configured Commerce / Integration 0

Job log export functionality

When a job fails in the production cloud environment, it is difficult to review all the log information. The investigator has to click the eyeball to view the entire log statement. Then when they back out, the have to locate the next log in the li...
almost 3 years ago in Configured Commerce / Integration 0 Gathering interest

Re-Activation Account Email Job

The feature would be a Job Postprocessor that would allow a customer to automatically send out account activation reminders for accounts with the email status of EmailNotSent. The job would require very little configuration on the end users part a...
over 1 year ago in Configured Commerce / Integration 1 Gathering interest

Saved Credit Card feature for Square Iframe provider

Hi Team, Optimizely OOTB only supports Saved Credit Card feature only if IFrame provider is TokenEx. However for our client we have Square payment gateway and Square payment gateway doesn't work without Square IFrame provider. Due to above configu...
almost 2 years ago in Configured Commerce / Integration 2 Planned

Adding Width and Height to Images via AD Connector

When modifying images in the console, the width and height are automatically appended onto the end of the images (which is good for SEO.) For example: /userfiles/ad/medium/Apollo_94A10001_APNS.jpg?width=3200&height=3200 For Affilliated Distrib...
almost 2 years ago in Configured Commerce / Integration 1 Gathering interest

Our Custom application toolbox (TecTools) uses shared cookies to deliver a more seamless user experience as users traverse back and forth between apps and the tecumseh.com website. This solution does not work with sandbox site, as the sandbox users a completely different web domain. As such we cannot use the sandbox environment for integrated testing with out TecTools apps.

We currently use this solution with our current EpiServer B2C site and it works fine with that platform. We need to be able to use this for B2B Commerce Cloud as well. Description: Tecumseh Visitor Cookie Service is a service that ensures that vis...
almost 2 years ago in Configured Commerce / Integration 1 Investigating