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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Marketing & Promotions

Showing 18 of 1502

Default image badging overlay deactivates the link in that area of the image.

When using the image badge overlay, the overlay portion of the product image is not an active link, so users must click outside of the overlay, on the product image in order to click an active area. This is noticeable on the Product Listing Page, ...

List Description Field upon Creation

When creating a list, you are not able to add the description at the time of creation. You must go back and edit the list to add a description. Can the description box be added to the creation process?
7 months ago in Configured Commerce / Marketing & Promotions 1 Investigating

Promotion Engine - multiple requests

Description: 1. Multitiered promotion – instead of having to set up 3 promotions/promo codes to accomplish one thing – example. Spend x amount of dollars and get y percentage off, next tier… 2x amount of dollars to get 2y percentage off.2. This ti...
9 months ago in Configured Commerce / Marketing & Promotions 1 Gathering interest

Ability to Import Products in Promotions

There needs to be the ability to import SKU's tied to a promotion. I just set up a promotion with 52 SKU's and next I have one with order 100 SKU's. It is so much unnecessary time spent copying and pasting when there should be an import feature.
about 1 year ago in Configured Commerce / Marketing & Promotions 1 Gathering interest

BOGO promotions

We have a requirement on promotions from client, it is not possible to configure it OOTB so requesting you to provide provision to customize the same OOTB. Support ticket raised: https://support.optimizely.com/hc/en-us/requests/1045950 Requirement...
about 1 year ago in Configured Commerce / Marketing & Promotions 1 Gathering interest

Customer Specific List Setting

when a user has customer which you assigned to the list then this user can see the list regardless of what customer is selected by the user. It should only be visible for the selected customer.
over 1 year ago in Configured Commerce / Marketing & Promotions 2 Gathering interest

Search Within should do a Fuzzy Search like normal query

The search within feature should do a fuzzy search. Most users don't necessarily enter the exact term, and this would yield a lot less zero matches. For example, if “bearings” is the phrase on the actual products but I type in “bearing” or “bear” ...
almost 3 years ago in Configured Commerce / Catalog & Assets / Marketing & Promotions 2 Gathering interest

Promotions rule - set promotion to multiples of a product not to each.

We would like to request the ability to set a promotion so that it applies on multiples instead of each item. Something like, $5 off if you buy qty 2 of product XYZ. If the customer buys 3, they still only get $5 off, but if they buy 4, they would...
almost 3 years ago in Configured Commerce / Marketing & Promotions 1 Gathering interest