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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.


Catalog & Assets

Showing 28 of 1559


Instead of showing videos at bottom of PDP page in the tabs, allow videos to be included in the image area at top of page. One of your customer also asked to be able to see multiple images and videos in the product listing page. This could be a ni...
almost 3 years ago in Configured Commerce / Catalog & Assets 0 Gathering interest

The error in console shall not occur while adding third party videos.

We found the CMS system causes error in the console when you add the third party video in an iframe, the only way is to use the youtube video. Adding the video from third party website provided by client should not give any error in the console. W...
over 1 year ago in Configured Commerce / Catalog & Assets 1 Already exists

Ability to show some products only in search results (not in catalog)

Currently, our website gives customers access to around 40,000 core products and about 60,000 restricted products which are searchable/findable by drilling down into the catalog or searching with the on-site search box. Looking forward, we are loo...
almost 2 years ago in Configured Commerce / Catalog & Assets 3 Gathering interest

Localized Attributes/Attribute Values

I recommend that the Attributes and their values have the ability to be localized.
almost 2 years ago in Configured Commerce / Catalog & Assets 4 Gathering interest

Search fields only available on productnumber (ngram, autocomplete)

Often we need to utilize an ERP unique identifier as the partNumber in Opti, but that's not necessarily the one used by end customers for searching for products. The search features built into the platform, such as ngram and autocomplete, are agai...
about 2 years ago in Configured Commerce / Catalog & Assets 2 Already exists

Sort fractional attribute values

Currently, if attribute value contains fractional values like 1/8, 3/8 or 1 then system does not sort them accordingly. There must be some mechanism built in to allow this functionality for better user/customer experience. There is an option in th...
over 2 years ago in Configured Commerce / Catalog & Assets 1 Planned

Search Within should do a Fuzzy Search like normal query

The search within feature should do a fuzzy search. Most users don't necessarily enter the exact term, and this would yield a lot less zero matches. For example, if “bearings” is the phrase on the actual products but I type in “bearing” or “bear” ...
almost 3 years ago in Configured Commerce / Catalog & Assets / Marketing & Promotions 2 Gathering interest

Category Rule "New Products" which works on a Rolling basis

As an eCommerce Manager, I often want to show "New Products" on the website in a special category, so that Customers an easily see what we have added to the catalog. Today the Category Rules around Product Dates can only be shown around a specific...
about 3 years ago in Configured Commerce / Catalog & Assets 1 Gathering interest