Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Customized Commerce

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Missing organization (customer) specific information within the organization edit view

A number of field that once existed in the high-level view of customer organizations within customized commerce 13 are no longer able to be added within version 14. The lack of visibility on key customer-specific details has been noted to have an ...
12 months ago in Customized Commerce / Customer Services / Orders 2 Shipped

Missing a large number of customer-specific fields to display as columns, and no ability to add them

A number of field that once existed in the high-level view of customer contacts within customized commerce 13 are no longer able to be added within version 14. The lack of visibility on key customer-specific details has been noted to have an impac...
12 months ago in Customized Commerce / Customer Services / Orders 2 Shipped

Missing the ability to create custom views in Organizations and Contacts sections

Within customized commerce 13 people could create custom views with the specific columns that they wanted to display to be able to quickly view and access information. When upgrading to Commerce 14 this feature looks to have not been included.
12 months ago in Customized Commerce / Customer Services 1 Shipped

Order Management | "Page Size" option for Carts/Orders list

Just like in the older Commerce <= 13 versions, we had an option to change the page size to view the number of orders per page. Our one of the client has requested to have that feature back within the latest Commecer version 14. See the attache...
8 months ago in Customized Commerce / Orders 2 Shipped

Filtering and organizing promotions in the UI

Make it possible to hide inactive promotions from the view (hide/how toggle) Make it possible to hide expired promotions from the view (hide/show toggle) Make it possible to filter the priorities view by market (some customers have different brand...
over 4 years ago in Customized Commerce / Promotions 7 Shipped

Adding search capabilities for the Parent Organization field.

We have more than 150.000 organization records in the database. We like to have the same user experience as the old Commerce Manager view, with a modal window to search for organizations.
over 1 year ago in Customized Commerce / Customer Services 2 Shipped

Order Management Should Only Allow Valid State / Province / Region

In Order Management, the “State / Province / Region” field is a free form text field rather than a drop down list (we’ve never seen a state / province UI that didn’t use a drop down). Without having the correct value to select from a drop down, CS...
over 2 years ago in Customized Commerce / Orders 0 Shipped

Commerce 14 Market Name does not accept hyphen

We’re hitting an issue with one of the built-in validation rule of Commerce 14 when creating a new market. As you can see in the screenshot below, Opti framework doesn’t allow hyphen to be entered while our customer Laerdal Medical requires the hy...
11 months ago in Customized Commerce 2 Shipped

No way to drag CMS pages into Commerce content

As a commerce catalog editor I want to be able to drag CMS pages into the content area on a piece of node content or entry content. It is simply not possible to view the CMS page tree in the Commerce context. I know of a workaround for Entry Conte...
over 2 years ago in Customized Commerce / Catalogs 2 Shipped

Increase Marketing Promotion screen performance

As a Marketer I need to be able to create promotions more efficiently in the Commerce / Marketing. Currently the Discounts and Priorities page within Commerce/Marketing is very slow to the point where we're making mistakes when it comes to exclusi...
almost 2 years ago in Customized Commerce / Promotions 2 Shipped