Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 10 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Integration

Showing 19 of 1005

Saved Credit Card feature for Square Iframe provider

Hi Team, Optimizely OOTB only supports Saved Credit Card feature only if IFrame provider is TokenEx. However for our client we have Square payment gateway and Square payment gateway doesn't work without Square IFrame provider. Due to above configu...
3 months ago in Configured Commerce / Integration 2 Planned

Adding Width and Height to Images via AD Connector

When modifying images in the console, the width and height are automatically appended onto the end of the images (which is good for SEO.) For example: /userfiles/ad/medium/Apollo_94A10001_APNS.jpg?width=3200&height=3200 For Affilliated Distrib...
4 months ago in Configured Commerce / Integration 1 Gathering interest

Our Custom application toolbox (TecTools) uses shared cookies to deliver a more seamless user experience as users traverse back and forth between apps and the tecumseh.com website. This solution does not work with sandbox site, as the sandbox users a completely different web domain. As such we cannot use the sandbox environment for integrated testing with out TecTools apps.

We currently use this solution with our current EpiServer B2C site and it works fine with that platform. We need to be able to use this for B2B Commerce Cloud as well. Description: Tecumseh Visitor Cookie Service is a service that ensures that vis...
4 months ago in Configured Commerce / Integration 1 Investigating

Support Authorization Code flow

We would like Optimizely to support Authorization Code Flow, and to support the use of the platform as an Identity Provider, so it can be included in regression testing. Currently, this is not included in release regression testing.
4 months ago in Configured Commerce / Integration 1 Already exists

Include information about errors on the email notification triggered by a failed integration job execution

Currently when the execution of an integration job ends in failure, we get notified; however, the email itself says nothing about the reasons as to why the job failed, it only says "job failed". I'd like to suggest that the email notification shou...
7 months ago in Configured Commerce / Integration 0 Gathering interest

Integrate Moneris PINpad to B2B Commerce Cloud

We would like to request for an addition feature with our current payment gateway Moneris in one of our microsites. We would like to integrate Moneris PINpad with Optimizely to cater on-site payment transactions. I have attached the API documentat...
8 months ago in Configured Commerce / Integration 1 Will not consider

Data in the local format for the Jobs execution notification email

Hi Opti tea, This is regarding the Optimizely Jobs Exection notification email admin is receiving. Currently the Jobs shows all the datetime in the UTC format like this: Orders ReSubmit (Failed Orders) To ERP (Sandbox) Failed at 6/23/2022 7:27:08 ...
9 months ago in Configured Commerce / Integration 0 Gathering interest

New feature request for Square Payment gateway

This is a request to include Square payment gateway option on Optimizely platform.
10 months ago in Configured Commerce / Integration 0 Gathering interest

Vertex Tax implementation need an option to "Post tax on Order Submit"

Recently we found that the Vertex tax implementation do not have an option to restrict posting the tax on Order submit. This option is available for the Avalara. Generally thx get submited to the Vertex later in the Order fulfilment process in ERP...
10 months ago in Configured Commerce / Integration 1 Will not consider

Ability of configuring additional wait time between each job steps

Currently there is no provision in OOTB "SXe 07: Order History" sync-up job to let the job finish its first step( i.e. "Order Header") completely at database level before processing the next step( i.e. "Order Lines"). As we observed that OOTB job ...
about 1 year ago in Configured Commerce / Integration 0