Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1810

Approval comments to be more visible

As an approver I want comments I add to items during the review process to be highly visible to the user who submitted the changes . The outcome is that when a comment is added to an item during review - whether the item is approved or declined -...
over 4 years ago in Content Management / Collaboration & Approval 0 Future consideration

AI Facial Recognition & Tagging

It would be beneficial to have AI Facial Recognition & Tagging in the DAM. This would allow us to quickly find assets - i.e. Executive Team - within the platform.(Similar to how your photo app will organise photos in folders based on facial re...
11 months ago in Content Marketing / DAM/Library 0 Future consideration

Send time optimization in camapaign

Hi, the sent time optimization (STO) feature would be very useful for us to sendout campaigns.This feature should work in this way: it should keep trace of the time at which users usually open the emails and automatically send the email at this sp...
11 months ago in Data Platform App 0

Missing API endpoint for 'Create at' for Campaigns

No description provided
11 months ago in Community API 0

Rewrite CustomerContext to a service with interface

I would be happy to see the CustomerContext class turned into a class with an interface, and no usage of the CustomerContext.Current singleton. This way it can be overwritten or intercepted for customization. In the same way, the logic of Mediacha...
almost 2 years ago in Customized Commerce / Customer Services 1 Future consideration

Add Seach Within Query to Data Layer (for Analytics)

We're able to track queries entered into the main Site Search bar via Google Analytics (and Opti Analytics), however, the Search Within keywords are not able to be tracked. The API call within the main Site Search separates the keyword entered in ...
over 2 years ago in Configured Commerce / CMS, Spire & Mobius / Search 1 Gathering interest

Live feed to GCP for raw data

In order to make it easier to run post-experiment analysis, we'd like the experiment raw data to be available via a live feed in GCP as opposed to a daily export.
11 months ago in Experimentation Analytics / Data Import / Export 1

Automated alert on the scheduler container (Linux).

Automated alert on the scheduler container (Linux). it seems not practical we have to check it every day. It will be great if they have alerts on container crashing/being not reachable similar to the ones for the website instance where Optimizely ...
almost 2 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Object Override missing help text and documentation

The Object Override feature for Roles does not have help text to describe it's purpose nor any documentation on the Support site either. As this feature is meant to be a 'Super Admin' feature, there should be clear information on the use case and ...
11 months ago in Content Marketing / Settings + Configuration 0

Allow for Search Stemming

There is no way to create stemming attributes for search. Meaning: if I want to return results for the word "accounting" but not "account", I cannot create a way to use the full term of "accounting". Other examples include ability to restrict sear...
almost 2 years ago in Configured Commerce / Search 1 Gathering interest