Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1838

Bulk Import of Objects (Tasks, Campaigns, Events, Requests)

We'd like to be able to upload a spreadsheet of items into the platform to generate tasks, campaigns, etc.
over 2 years ago in Content Marketing / Plan 0 Future consideration

sorting views in folders and collections

Can we have a "Save view" added to the library and collections? We find that when we access the library, we have to sort our folders in alphabetical order to find what we are looking for and we have to do it every time. It would be great to be abl...
over 1 year ago in Content Management / Asset Management 0 Future consideration

Ability to create responsive fields (autofill logic)

We have several fields in our instance that are tied to each other, and it would be great to have certain fields auto-populate based on the information put into a certain field. Logic would be something like "if field X = ABC, fill field Y with 12...
10 months ago in Content Management / Personalization 1

More parameters for Sales Transactions under admin panel desired

The client is interested in including additional information such as handling charges, taxes, subtotal, etc., in Sales transactions similar to what is available in the order history. Can we incorporate this into an upcoming release? Please find at...
10 months ago in Configured Commerce / Admin Console & Import/Export 1 Investigating

Ericsson: Need an API with all end points needed in order to pull correct data of their usage of the platform.

On item #7 below please find attached file where you will find comments on the current API and .csv exports. We would preferably need an API with all end points needed in order to pull correct data of our usage of the platform.Please see sheet 'Fi...
10 months ago in Content Marketing 0

Add project_id to events

Please consider the idea to add a project_id field in our events: https://docs.developers.optimizely.com/experimentation-data/docs/experimentation-events-data-specification
10 months ago in Experimentation Analytics / Data Import / Export 0

Add descriptions and remarks to Options classes

Some Options classes or their new properties is not having descriptions, which makes it confusing and hard while configuring the CMS. For example: ActivityOptions, UIOptions, ProjectUIOptions, TelemetryOptions.
10 months ago in Content Management / Technical 0

Support to edit link name in Insert/Edit link dialogue TinyMCE

Editor can only change the link title through the dialogue, however most of the editors would like to change the name instead as it is the actual content displaying to customers. there is no easy way to change the link name without going to source...
over 3 years ago in Content Management / Editing 0

Make it possible to filter on customer email when customer name doesn't exist

We want to filter subscriptions on a Customer Email however it doesn't work for subscriptions without a Customer Name. It works for subscriptions with a Customer Name.
10 months ago in Customized Commerce 1 Already exists

Add Text option gives a rich text field but doesn't allow upload image

In the template settings for briefs, we have an option Add Text. This option gives you a rich text field but doesn't allow uploading image in it. Had a chat with Saquif and Zahid on this and it seems the text field is there for the instructions. I...
10 months ago in Content Marketing / Settings + Configuration 0