Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Make "x" easier to click in notifications

Sometimes it can be difficult to click the "x" in notifications as it can be obstructed by the scroll bar, or finnicky to hover over.
10 months ago in Content Marketing / Notifications 0 Future consideration

Allow all users to see who is on teams

We use many teams and it would be helpful for all users, not just admins, to be able to see who is on these teams. This would be especially helpful when a team is assigned to a step--it is often not an admin making this assignment and they want to...
10 months ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

We would like the ability to adjust the number of days assigned to a task step in the workflow rather than just through a template

We use many workflow templates in the CMP. It would be very helpful to be able to edit the number of days assigned to a step on the fly in the task workflow, rather than the number of days strictly locked to the templated workflow.
10 months ago in Content Marketing / Settings + Configuration / Tasks, Campaigns, and Events 0 Future consideration

Dedicated email proofing so that subject line and inbox preview are displayed

We proof all of our marketing emails in the CMP. Currently, we have to take a screenshot of the subject line and email preview so that the team can review how it will appear in customer inboxes. It would be great to have a dedicated email proofing...
10 months ago in Content Marketing / Miscellaneous 0 Future consideration

Add CPN "percent complete" data point in Plan > List view

In timeline view, you can hover to view CPN percent completion. It would be valuable to include this as a datapoint that you can sort by/extract from list view (CSV download). Percent complete is available when viewing milestones, but it would be ...
11 months ago in Content Marketing / Plan 0 Future consideration

Make "Additional properties" section optional when creating content

Currently non-required properties are listed under a section called "Additional properties" when creating content. This gives users the impression that those properties should be filled out before clicking the "Create" button. This is particularly...
11 months ago in Content Management / Editing 2 Future consideration

Ability to view the videos from public link in the library

We would like the ability to view the videos from the public link in the library instead of downloaded upon clicking.
11 months ago in Content Marketing / DAM/Library 0 Future consideration

The ability to 'like' comment replies to show receipt.

Currently you are able to 'like' a comment in a task/WRQ. However, you cannot do the same for replies. Using a 'like' shows receipt without needing to send a notification. It would be great if you could like all comments - origional AND replies.
11 months ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Allow creation of Alerts from Application Insights

It would be useful to be able to create custom Azure Alerts from Application Insights for a DXP hosted site, but we can't due to permissions.
11 months ago in DXP Cloud Platform / Telemetry 1 Future consideration

Make Password Policy More Stringent

All passwords need to contain at least one character from two of the following four categories: o Lowercase letters o Uppercase letters o Numbers o Special characters (e.g., !@#$%^&) • Passwords for normal user accounts must be a minimum of fi...
11 months ago in Content Marketing / Settings + Configuration 0 Future consideration