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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 10 votes in total. Thank you for your feedback.

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Content Marketing

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Sync Adobe Acrobat Comments with Proofing Comments

Many of our stakeholders add their comments to PDFs in Adobe Acrobat and upload it to Welcome for review. It seems that the Acrobat comments do show up in the content section of Welcome, but they do not appear in the Proofing & Versioning sect...
4 months ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Wordpress Integration - Support Advanced Custom FIelds

Advanced custom field allows for better taxonomy inside Wordpress and is a readily available plugin often used by clients. Our metadata mapping does not work via our current integration if the client is using the this plugin.
9 months ago in Content Marketing / Integrations 0 Investigating

Flexibility to customize dates in workflow with assigned step durations

There is additional flexibility needed with adjusting the dates on the workflows because right now there is no way to disregard the preset durations on the templated workflow.
5 months ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Pre-select a Brief Template When Creating a Workflow

We have certain brief templates that are always used with certain workflow templates, and we would like to tie them together. For example - every time we use the creative assets workflow, we would like to prompt use of the the creative assets brie...
5 months ago in Content Marketing / Settings + Configuration 0 Future consideration

Automatically Alphabetize or Drag-and-Drop Values when Editing a List

In order to keep things organized, we keep our label values in alphabetical order. But if I need to add a value, there's no way to put it in order without removing all of the values and re-adding them. It would be nice if the platform could alphab...
5 months ago in Content Marketing / Settings + Configuration 0 Future consideration

View All Campaign Content at the Task Level

It would improve the workflow to be able to view all related content at the task level instead of having to keep navigating to the campaign level.
5 months ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Workflow/Tasks in linear format on Calendar view

We'd like a calendar view feature that allows you to see workflows spanning across the week(s), similar to how Events are shown. This allows the user to see more tasks/steps at once instead of having to scroll down.
5 months ago in Content Marketing / Plan 0 Future consideration

Bulk Add Tags to Library Assets

I'd like to be able to add tags when uploading an image in the Library by copy pasting a bunch of them separated by commas. I am finding that when I paste keywords in as comma-separated for tags that they do not stay. (Example: Web Browser, Intern...
5 months ago in Content Marketing / DAM/Library 0 Future consideration

Choose Thumbnail for Video File

We would like to choose a thumbnail for a video file so that we can ensure we always have a quality image to represent the file. This is crucial if we plan to share our collections with prospects (we have to protect our brand image), but important...
5 months ago in Content Marketing / DAM/Library 0 Future consideration

When task without an End/Due date is completed, make the Completion date the End date in Plan module

When a task is created without an End/Due date, and then it is completed, the Plan Module list view shows the End/Due date field as empty, and it cannot be edited either. It would be great if the system automatically would enter the Completion dat...
5 months ago in Content Marketing / Plan 0 Future consideration