Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

Showing 236 of 1681

RMA Destination Email

Currently you can only have one email address for the RMA Destination Email. We have 28 locations. It would be nice if you could build rules saying depending on which branch the customer selects, the email then goes to that branches email address....
over 1 year ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Add ability to automatically create page content for page variations.

Would be awesome to have a method of identifying page variations in Standard.json files so that they were auto generated from the devs when an environment is built the first time. For example, if we have a Home Page, with 2 variants, 1 for authent...
over 1 year ago in Configured Commerce / CMS, Spire & Mobius 3 Gathering interest

Visible Alert/Warning When Site Logs User Out

Per PCI compliance, eCommerce websites must log the user out after a specified period of time of inactivity. However, when B2B Cloud does this, it only logs the user out in the background, leading users to believe they are still logged in. This ca...
almost 2 years ago in Configured Commerce / Users, Permissions & Security 1 Gathering interest

Include PDF on order confirmation email

Most of our customers print out a copy of their order confirmation for their records. The HTML confirmation doesn't isn't always printer friendly depending on their email software. It would be great if we could include a pdf copy of the order on t...
almost 2 years ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

List email reminders do not respect the website default address

When configuring a list email reminder from a multi site instance, emails are not sent from the website's configured from address.
almost 2 years ago in Configured Commerce / Misc. 1 Investigating

Need the ability to group content in the CMS for Spire with more control over URL structure

We have over 600 pages of content that we are migrating over from Classic into Spire. We have specific URL's for those content items that we need to keep intact. We also need to be able to "group" that content without impacting the URL structure o...
almost 2 years ago in Configured Commerce / CMS, Spire & Mobius 2 Gathering interest

Ability to restore websites

When a website is inadvertantly deleted we'd like the ability to be able to restore it
almost 2 years ago in Configured Commerce / Technical 1 Will not consider

Data in the local format for the Jobs execution notification email

Hi Opti tea, This is regarding the Optimizely Jobs Exection notification email admin is receiving. Currently the Jobs shows all the datetime in the UTC format like this: Orders ReSubmit (Failed Orders) To ERP (Sandbox) Failed at 6/23/2022 7:27:08 ...
about 2 years ago in Configured Commerce / Integration 0 Gathering interest

Allow Populating The Product Carousel With Individual Products

Add another option to the Product Carousel widget that allows the user to select individual products within the CMS.
about 2 years ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Create private subdomains for CDN images and pdf hosting

Optimizely is in the process of putting a CDN in place for all Spire Sites and Classic sites that have migrated to containers. CDNs are great to improve site speed, however, best practice would be to implement the CDN as a subdomain of the main si...
about 2 years ago in Configured Commerce / Catalog & Assets / Technical 0 Investigating